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CUSTOMER GUIDES

Idrive Useful Links Idrive Admin Center Idrive Downloads Idrive Customer Wiki - wiki.idriveglobal.com Idrive Web Site Idrive App Apple Store Idrive on Facebook Idrive on twitter Team Viewer Adobe Reader Video Lan FLV player Pod Systems SIM Management TRACKVIA (Questti Installation Info Idrive Support How To Open a Support Ticket Contact Idrive Support About RMA (Client) Idrive Base Station HDD Full Idrive Control Center 2.0 Internal Admin User’s Guide RMA Processing Policy and Procedures New RMA Shipping Form

Software Customer Guides Software Idrive Control Center 3.0 User’s Guide iris User's Manual Idrive Global Center app for iPhone and iPad Base Station / Terminal Mobile Base Station Installation Guide idrive Micro Base Station Download Point Installation Guide idrive Client FAQ Installation Wired Panic Button Kit Installation Guide IR LED Illuminator Kit Installation Guide Client Maintenance Idrive Client weekly X Camera and D4 Maintenance Best Practices Base Station, Access Point, and Remote Access

Hardware Customer Guides AI Idrive AI (Artificial Intelligence) Installation and Operation Guide (Left and Right driver images combined) AI Power Cable Protector Installation Guide PowerUp2 Installation and Operation and Specifications Guide AI - Espanol Idrive AI (Inteligencia Artificial) Guía de Instalación y Operación - Español (Imágenes izquierda y derecha combinadas) AI Power Cable Protector Installation Guide - Español PowerUp2 Guía de Instalación, Operación y Especificaciones - Español SDVR (4 and 8 channel) Video Request Idrive SDVR and AI Camera; IRIS Video Request - Quick Reference Guide

Pro 7 Hardware Customer Guides Pro 7 Idrive Pro 7 Installation and Operation Guide

INTERNAL GUIDES

SOFTWARE

Idrive Internal Customer Guides Base Station / Software Idrive Terminal Information and Policies Idrive Control Center "Idrive Settings" Idrive Support - Base Station first connection checklist idrive "New Client" 2 hour Software Training procedure and guideline "New Client" Cellular Download; No Base Station; iris setup and training X2 Information Read X2 files from Storage SD Card X2 Advanced Features X2 Surge Ratings and voltages X2 GSM Module Notes Device Warranty Processes USB Config Files X2V2 WiFi channel properties

Features Documentation Software Standard Reports Clustering/FR Assignment Interface Global Notifications Fleet Manager Extended Video Request I Changed driver Custom Reports Active Geofences Advanced Development Safe Distance Warning Drowsiness and Distraction Coaching Reports Monetize Reports

Idrive Admin Center Idrive AdminCenter Specs Outlook Tickets Plugin Specs Idrive 2.0 Admin Center Changelog

Nexus Nexus Changelog

Wifi Related RB Groove Configuration WinBox (MikroTik Router Software) MicroTIK VPN Solution Transfer Point Documentation Wireless Bridge Documentation Netwatch Script Reboots MikroTik Vonets VAR11N WiFi Router programming guide (Access Point for Idrive Mobile Base Station)

HARDWARE

IDG DVR Series IDG notes here Stonkam IDGSDVR Initial Configuration and Setup IDGSDVR Configuration Checklist Stonkam IDGSDVR and AI Integration Stonkam HD293DVC 10" Touch screen monitor Harsh Environment Cable Kit

AI Pro 7 AI Pro 7 - Firmware update AI Pro 7 - Camera Assembly AI Pro 7 - Receiving Process US

SIM Information TEAL Global / onechip-cards PodGroup (PodSystems) Information Flo.live Information Emnify Information

Idrive Base Station Idrive Base Station General Requirements Base Station Configuration Guide Base Station Checklist (Current as of 12/13/18) Base Station Connectivity Information Base Station Upgrade Hard Drives Idrive Base Station 2TB upgrade procedure Micro Base Station Download Point Configuration Guide

MANUFACTURING

Idrive Manufacturing AI AI Device Manufacturing and Programming Process AI Programmer Setup Wiring AI Serial Number Tracking Pro 7 Stuff

AI RMA Documentation AI RMA AI RMA and Programming Process AI Camera Error Codes Event Types AI Power Loss Events AI Power Connector Reflow/Repair AI Lens Replacement and Focus AI Factory Tool Configuration File Recovery with Android Studio AI Changing the APN procedure for Client Cellular data AI Change SIM card to TEAL Format 256GB SD cards Printer configuration

Pro 7 RMA Documentation Pro 7 RMA Pro 7 RMA and Programming Process

INTERNAL PROCESSES

Idrive Internal Process Guides Idrive Shipping Receiving Process Harmonized Codes Information for Imports Idrive Order Handling Process Idrive Customer Exception Process Idrive Parts Ordering Process Idrive Parts Ordering Sources New Client Implementation Schedule

Idrive Internal Technical Support Guides Could not find the Database Engine startup handle - SQL Error in Server 2016, 2014, or 2008 Fix; Export from CC fails to see mapped Network drive from Windows 10 Fix; APIPA address on Idrive Wireless NIC in Registry Fix; Windows 10 UPDATE - Error Code 0x8024a105 Windows 10 automatic update Fix; Windows 10 UPDATE - Dell Data Security needs to be uninstalled

Idrive iris First Steps Dialogue and Training videos iris First Steps Training Dialogue iris Training Video Modules

Using Wiki Consult the User's Guide for information on using the wiki software. Getting started Configuration settings list MediaWiki FAQ MediaWiki release mailing list

Old Documentation

Idrive Manufacturing X2 X2 Device Manufacturing and Programming Process X2V2 Device Manufacturing and Programming Process X2 Programming Station Documentation Factory Tool Documentation X2 Ubuntu Configuration for MicroSD programming WireShark use for MicroSD programming

Stonkam D8 Stonkam D8 Contact & Notes - What is it? Stonkam D8 Initial Configuration and Setup Stonkam D8 Configuration Checklist Stonkam D8 Installation Guide Idrive D8 DVR Installation Guide Stonkam D8 End User Guide Video Splitter Assembly Boost Converter Assembly

EZ Storage D4 D4M 5/2019 items New D4M (4/17/19) Initial Configuration and Setup Old Style D4 Below - Obsolete D4 Initial Configuration and Setup updated firmware and EZ config Nov 2014 adding Backing Cam trigger full screen D4 DVR_CoreBoard replacement (NAND-NOR_Flash Conversion) D4 install monitor to security box Locomotive inverter and relay schematic for D4 installation ignition and powering

OLD Hardware Customer Guides X1 Idrive X1 Installation and Operation Guide X2 Idrive X2V2 Installation and Operation Guide Idrive X2V2 Installation and Operation Guide - Left side mount for EMEA Idrive X2 GSM or 3G Module Installation and operation guide Idrive X2 Continuous Recording (CR) and Extended Video (settings and requests guide) X2V2 Cable Lock Bracket PDF Idrive GPS Tracker Facial Recognition D4 idrive D4 Installation and Configuration Guide idrive Viewpro User Guide D4M 5/2019 Idrive D4M Installation and Configuration Guide Idrive D4M H-Player; Client Video Player Software Client Manual Stonekam - D8 and SDVR HDPlayer V1.3.8.7 Jan 2024 Idrive D8 HDD Reader and Software

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