Base Station Configuration Guide

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Hardware Setup and Documentation

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists (Download) for entire shipments at a time.

  • Model: Dell Optiplex XE4
  • Service Tag: F8S2KL1 (example)
  • Express Service Code (ESC): 33182613685 (example)
  • Operating System: Windows 10 Professional / Windows 11 Professional
  • Windows Code: CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)


Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

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Software Setup

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

Set BIOS AC Recovery, Auto on Time:
  • Turn the computer on.
  • While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
  • Navigate to Power Management\AC Recovery
    • Set it to Power On
  • Navigate to Power Management\Auto On Time
    • Set it to 04:00 AM, Every Day
  • Apply and Exit

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Windows 10 Initial Setup:
Windows 11 local account

Windows 11 requires you to use/ setup a Microsoft account but we want a local only account. To get around this do the setup with the network unplugged.

  • On the “Oops, you’ve lost internet connection” or “Let’s connect you to a network” page, use the Shift + F10 keyboard shortcut.
  • In Command Prompt, type the OOBE\BYPASSNRO command to bypass network requirements on Windows 11 and press Enter
  • The computer will restart automatically, and the out-of-box experience (OOBE) will start again.


  • Select Language and Keyboard layout
    • Yes for English(United States) Language
    • Yes for United States Region
    • Yes for US Keyboard Layout
    • Skip adding a second keyboard option
  • Networking
    • Windows will automatically configure network options and search for Updates. User input not needed
  • Accept License Agreement
  • Set up Account for an organization
    • Join Domain Instead
  • Account Information
    • Username is idriveadm
    • Password is six 1's 111111
    • Security Questions
      • Select any three security questions (may as well use the first three) and have all answers be "idrive"
  • Account settings
    • "Do more across devices with activity history?" NO
    • Decline help from digital assistant
    • Turn off/say no to All Privacy Settings then Accept
    • Skip Support and Protection
      • uncheck both boxes then hit Next

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Show hidden icons in the Taskbar:
  • Right click on the taskbar in the bottom right, select Taskbar Settings
  • Click "Select which icons appear on the taskbar"
  • Turn on "Always show all icons in the notification area"

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Disk Partitions/Raid configuration:

Taskbar

  • Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

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The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.

Set User Account Control (UAC):

Control Panel\System and Security\Security and Maintenance\Change User Account Control

  • Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control" <br\><br\>

Set the Workgroup to IDRIVE:

Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

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Set Power Plan Setting:

Control Panel\System and Security\Power Options

  • Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

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Internet Connection:

Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

  • Internet Connection
    • Verify internet connectivity
    • Should be set to automatically get its network addresses (DHCP). This should be good by default.
    • Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)
  • Idrive Wireless Connection
  • A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.
    • Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
    • Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
    • Set up the IP address to 192.168.0.10
    • Network mask 255.255.0.0
    • Default Gateway should be blank
    • DNS servers should be blank and NOT automatic

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Pin Services.msc to taskbar:

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

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Disable Dell Digital Delivery Service

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

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Insert the Base Station USB stick:

Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

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Move winbox.exe to C:\

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Install Microsoft SQL server 2012:

Run the install file from folder you copied from the USB, you do not have to extract.

  • Click on “New Installation”
  • Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
  • Default SQL server admin username is "sa" (used for deleting an SQL database)

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Set Idrive Logo as Background:
  • Right-click Logo 1.png and select "Set as Background"

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Set Idrive Logo as Screensaver:
  • Move Logo 1.png to the pictures library (File Explorer\Pictures)
  • Delete the Sample/Saved Pictures folders
  • Right-click the desktop
  • Select Personalize
  • Go to the Lock Screen tab
  • Go to Screen saver settings
  • In the dropdown, select Photos
  • Apply and Save

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Set Idrive Logo as Account Picture:
  • Search for "account pic"
  • Browse...
  • Find and select Logo 1.png

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Set Home Page to idriveglobal.com :

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Install Acrobat Reader:
  • This may or may not be preinstalled, check first.
  • http://get.adobe.com/reader
  • Uncheck install google toolbar/chrome etc.
  • Click Download
  • Save to the desktop and run as administrator
  • Note: May fail if other installations are in progress and process will need to be restarted

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Install VLC Media Player:
  • On first start-up allow the program to check for updates but don't allow meta-data across network.

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Install D4M H-Player:

Run the install file from the folder you copied from the USB, you do not have to extract.

  • Defaults for all questions

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Install Teamviewer:
  • Right-click and run the installer as administrator
  • Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
  • Accept license agreement

Setup for Unattended Access

  • Set Password (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
  • Select "I don't want to create an account" and hit Next
  • Record the ID number that pops up
  • The application will launch
  • Go to Extras\Options\Security
  • Set Windows logon to Allowed for administrators only
  • Go to Advanced options and set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

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Setup Windows Media Player:
  • Click Start, search for "windows media player", and open Windows Media Player
  • Complete default/recommended setup

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Install Dell Updates:
  • Click start and search "upd" to find Dell Command Update
  • Setup with the recommended settings
  • Leave the computer on overnight and updates should install automatically

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Restart Computer

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Install Windows Updates:
  • Leave the computer on overnight and updates should install automatically
  • Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

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Unpin apps in taskbar:
  • Right-click on Microsoft and Mail apps and remove from taskbar

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Unpin apps in start menu:

Do this after Windows Update which installs new apps that should be removed

  • Click the Windows icon in the bottom left
  • Right click and select unpin to all apps which might pose a distraction
  • The only apps that you really should leave are Microsoft Edge and any Dell support apps

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Uninstall Game apps in start menu:

Do this after Windows Update which installs new apps that should be removed

  • Click the Windows icon in the bottom left
  • Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

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Turn off Suggested Apps:

Settings > Personalization > Start > Occasionally show suggested to Off

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Set "Warn me before Installing Apps":

Type "Settings" in search and click it

  • Installing apps select Warn me before...


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Specific to Customer

Wireless Infrastructure

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:

  • RB Groove unit
  • 35' FTP (foiled twisted pair) Cable
  • 15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding wiki page for basic RB Groove configuration.

IMPORTANT: Multiple APs

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX. Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the RB Groove Configuration page for setup info.

  • Login to the AP via Winbox and navigate to IP\Addresses
  • Simply edit 192.168.0.7 to the desired address, save, and exit
  • Reconnect with the new IP to test.
Country Code

If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the wiki guide for RB Groove configuration.

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More Setup

Add New Location to Admin Center:

If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

  • Open AC, click the "Sales" tab at the top of the page.
  • Search for the customer name. This will search through all documented prospects, leads, etc.
  • Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

  • Click the "Support" tab at the top of the AC.
  • Search for the customer
  • On the left side of the customer page, click the button labeled "Add location & product key".
  • Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate
    • NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.
  • Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

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Update Location in Admin Center:
  • You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
    • Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
  • Find the customer in Admin Center
  • Click Edit Location
  • In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
    • Please label accordingly and place a space after each new line.
    • If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
  • In the Remote Access fields, enter the Teamviewer ID and password

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Notify Tier2 Support:
  • Send an email to Tier2support@idriveglobal.com
  • Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

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Set Customer’s Time Zone:
  • Right click the clock in the bottom right
  • Select Change date and time settings...
  • Select Change time zone...
  • Use the drop down to select the appropriate option

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Add Client to Partner List in Teamviewer:
  • Open Teamviewer
  • Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
    • Email: taylor@idriveglobal.com
    • Password: idrive2#rma
  • Click the drop down that has the icon of a person with a plus sign
  • Select Add remote computer
  • Enter in the Teamviewer ID and password specific to the base station you are working with
  • Set Alias to <Customer Name - Location Name>
  • Select Pending Activation in the Group drop down

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Install Idrive Control Center:

Run the install file from the folder you copied from the USB, you do not have to extract.

  • Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
  • Find the new location in the Admin Center
  • Enter the license number when prompted
Ensure Maps Setting is Google:
  • Open Control Center and log in
    • Email: support@idrive.pro
    • Password: idrive2#

Do not accept the Idrive license agreement

  • Click "Settings" in the top right
  • Navigate to "Idrive Settings" on the right
  • Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

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Create a Shipping Form:

Download template here.

  • Enter the customer name and address under Ship To
  • Enter contact name and email under Customer Contact and Account
  • Adjust shipped items appropriately, default is one base station and one access point
  • Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
  • Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
  • Print 2 copies for the shipping dept.
  • Print a PDF copy and email it to finance

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Transfer Ownership of the System to the Customer:
  • [1]
  • Enter all required information. Info can be found in the admin center or invoice.
  • NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

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Allow Teamviewer and Control Center through Windows Firewall:
  • Click Start and search for "firewall" to find Allow a program through Windows Firewall
  • You may have to click Change Settings at the top
  • Make sure that both boxes are checked for the 2 Teamviewer programs
  • Make sure that both boxes are checked for the 3 Idrive Control Center programs
  • Click Allow another program
  • Click Browse...
  • Direct to C:\Program Files (x86)\idrive
  • Select the idriveControlCenter application
  • Allow it from the list and check both boxes for it

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Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:
  • Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
    • Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
      • Dell Base Station with Software
      • 21.5" Dell Monitor (Shipping keeps these separate)
      • RB Groove Access Point w/ Maxxwave Antenna
      • 8GB Flash Drive
      • 24V Ubiquity POE Adapter
      • 35' FTP Cable
      • 5' CAT5E Cable
  • Print the Idrive Base Station Installation Guide and place it inside the box
  • Print the Client Weekly Maintenance Routine and place it inside the box
  • Both can be found on this wiki under Customer Guides
  • Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
  • Give all materials to shipping

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WiFi Equipment Setup

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MikroTik Groove Setup

Use the default configuration files for configuration.

Detailed configuration instructions are available Here

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BulletHP2 Setup

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connections

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

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Network connectivity

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.1.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.0.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.0.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB


Click Change

Click Apply Changes


System> Administrator Username: admin

System Password : idrive#


Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

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NanoStation 2 Setup

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connections

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

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connectivity

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.1.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*

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configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

At initial login:

  • Select Country : United States
  • Select Language : English
  • Check box to agree to terms

Click Login

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Network Tab

  • Network> Network Mode: Bridge
  • Network> Bridge IP Address: Static
  • Network>Set the IP address to 192.168.0.1
  • Network>Set the network Mask to 255.255.0.0
  • Network>Set the Default Gateway to 192.168.0.1
  • Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

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Change the Network Adapter settings for Idrive Wireless Connection back:

  • Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,
  • Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties
  • Set up the IP address to 192.168.0.10
  • Save the settings

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Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

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Wireless Tab

  • Wireless> Wireless Mode: Access Point
  • Wireless> ESSID: bwifi (these are case sensitive)
  • Wireless> Country Code: (Default is USA)
  • Wireless> IEEE 802.11 Mode: G only
  • Wireless> Output Power: 26DBM, check “Obey Regulatory Power”
  • Wireless> 20Mhz width
  • Wireless> No Channel Switching

Click Change

Click Apply Changes

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System Tab

  • System> Administrator Username: admin
  • System>Change Password (click on the small key next to Admin User Name)
  • Current password: ubnt
  • System Password : idrive#
  • Confirm password : idrive#
  • System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify


Test download from a unit.

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NanoStation M5 Wireless Bridge Setup

The NanoStationM5 (NS5)is functionally similar to the NanoStation2 (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

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connections

Same as NanoStation2

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connectivity

Same as NanoStation2

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configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

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Network Tab

  • Network> Network Mode: Bridge
  • Network> Bridge IP Address: Static
  • Network>Set the IP address to (unless the site specific plan calls for something else):
  • 192.168.0.1 (for Base Station side of the Bridge)
  • 192.168.0.2 (for Far end of the Bridge where downloads occur)
  • Network>Set the network Mask to 255.255.0.0 (for Both ends of the Bridge)
  • Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)
  • Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

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Change the Network Adapter settings for Idrive Wireless Connection back:

  • Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,
  • Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties
  • Set up the IP address to 192.168.0.10
  • Save the settings

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Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

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Wireless Tab

  • Wireless> Wireless Mode:
  • Access Point(for Base Station side of the Bridge)
  • Station (for Far end of the Bridge where downloads occur)
  • Wireless> WDS: Check Enable
  • Wireless> SSID: idrv (these are case sensitive)
  • Wireless> Hide SSID: check this box
  • Wireless> Lock to AP MAC:
  • No Setting(for Base Station side of the Bridge)
  • MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)
  • Wireless> Country Code: (Default is USA)
  • Wireless> IEEE 802.11 Mode: A/N Mixed
  • Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)
  • Wireless> 20Mhz width
  • Wireless> No Channel Switching

Click Change

Click Apply Changes

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System Tab

  • System> Administrator Username: admin
  • System>Change Password (click on the small key next to Admin User Name)
  • Current password: ubnt
  • System Password : idrive#
  • Confirm password : idrive#
  • System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password


Test download from a unit.

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Retrieved from "https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide&oldid=11936"