Difference between revisions of "Micro Base Station Download Point Configuration Guide"
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==Hardware Setup and Documentation== | ==Hardware Setup and Documentation== | ||
− | Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Keep written records stapled to Base Station Checklists ( | + | Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Keep written records stapled to Micro Base Station Checklists ([[Media:Micro_Base_Station_Checklist.zip|Download]]) for entire shipments at a time. |
*'''Model Number''': Dell Optiplex Micro 3020 | *'''Model Number''': Dell Optiplex Micro 3020 | ||
− | *''' | + | *'''Service Tag''': F8S2KL1 |
− | *'''Express | + | *'''Express Service Code (ESC)''': 33182613685 |
− | |||
− | |||
− | |||
− | |||
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*Turn the computer on. | *Turn the computer on. | ||
*While the computer is booting, repeatedly tap F2 to enter the BIOS menu | *While the computer is booting, repeatedly tap F2 to enter the BIOS menu | ||
+ | *Navigate to Power Management\AC Recovery | ||
+ | **Set it to Power On | ||
*Navigate to Power Management\Auto On Time | *Navigate to Power Management\Auto On Time | ||
*Set it 04:00 AM, Every Day | *Set it 04:00 AM, Every Day | ||
Line 32: | Line 30: | ||
<br\><br\> | <br\><br\> | ||
− | ===== | + | =====Set Bios to ignore Errors and Warnings:===== |
− | + | ||
+ | * Navigate to Post Options | ||
+ | * Set to Ignore Errors and Warnings | ||
+ | |||
+ | <br\><br\> | ||
− | * | + | =====Windows 10 Initial Setup:===== |
− | * | + | MIGHT BE OUT OF ORDER |
− | * | + | *Change Windows 10 Privacy Settings |
− | * | + | **Do not click the big "Use Express Settings" button! |
− | + | **Click Customize Settings | |
+ | **Turn every single option off | ||
+ | *System Identification | ||
+ | **Your work owns the computer | ||
+ | **Choose local domain | ||
+ | **Set the user name to "Idriveadm" | ||
+ | **Set the password to "111111" with hint "six 1's" | ||
+ | *Opt out of everything possible | ||
<br\><br\> | <br\><br\> | ||
− | ===== | + | =====Show hidden icons in the Taskbar:===== |
− | |||
− | * | + | *Right click on the taskbar in the bottom right, select Settings |
+ | *Click "Select which icons appear on the taskbar" | ||
+ | *Turn on "Always show all icons in the notification area" | ||
<br\><br\> | <br\><br\> | ||
Line 62: | Line 72: | ||
<br\><br\> | <br\><br\> | ||
− | =====Set Power Plan | + | =====Set Power Plan to Never Sleep:===== |
Control Panel\System and Security\Power Options | Control Panel\System and Security\Power Options | ||
*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" drop-down, select "Never" | *Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" drop-down, select "Never" | ||
+ | |||
+ | <br\><br\> | ||
+ | |||
+ | =====Pin Services.msc to taskbar:===== | ||
+ | |||
+ | Control Panel\System and Security\Administrative Tools\Sevices | ||
+ | |||
+ | Right click and select Pin to Taskbar | ||
+ | |||
+ | <br\><br\> | ||
+ | |||
+ | =====Disable Dell Digital Delivery Service===== | ||
+ | |||
+ | Click on the services Icon on the Taskbar | ||
+ | |||
+ | Right Click on Dell Digital Delivery Service | ||
+ | |||
+ | Stop the Service | ||
+ | |||
+ | Startup type :Disabled | ||
<br\><br\> | <br\><br\> | ||
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# Plug in the USB Ethernet Adapter and install the drivers (Note: there is no CD or DVD ROM on the Micro Base Station Download Point, so you may wish to find them on the web and save them or transfer them from the DVD and save them in the WIKI (as a link) or on a USB storage. Also here is the link for zipped Startech USB Ethernet Adapter files (made by ASIX) [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Downloads Idrive Downloads] | # Plug in the USB Ethernet Adapter and install the drivers (Note: there is no CD or DVD ROM on the Micro Base Station Download Point, so you may wish to find them on the web and save them or transfer them from the DVD and save them in the WIKI (as a link) or on a USB storage. Also here is the link for zipped Startech USB Ethernet Adapter files (made by ASIX) [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Downloads Idrive Downloads] | ||
− | # After the drivers are installed and the Ethernet adapter is functioning then make sure to two sided tape it | + | # After the drivers are installed and the Ethernet adapter is functioning then make sure to two sided tape it. |
# Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings | # Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings | ||
Line 91: | Line 121: | ||
*Default Gateway should be blank | *Default Gateway should be blank | ||
*DNS servers should be blank and NOT automatic | *DNS servers should be blank and NOT automatic | ||
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<br\><br\> | <br\><br\> | ||
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*[[Media:Cert.zip|idrive.cert]] | *[[Media:Cert.zip|idrive.cert]] | ||
+ | |||
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe] | *[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe] | ||
− | *[[Media: | + | |
− | *[https://s3.amazonaws.com/wiki-public/images/0/07/MSSQLServer.zip Compressed Install Files for Microsoft SQL | + | *[[Media:Logo-1-registered.zip|Logo 1 (registered).png]] |
− | *[https://s3.amazonaws.com/wiki-public/images/d/ | + | |
+ | *<!--[https://s3.amazonaws.com/wiki-public/images/0/07/MSSQLServer.zip Compressed Install Files for Microsoft SQL 2012]--> (Microsoft SQL 2012) | ||
+ | |||
+ | *[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18) | ||
+ | |||
*[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player] (MDR_Client_V2.29) | *[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player] (MDR_Client_V2.29) | ||
− | * | + | |
− | * | + | *PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Micro_Base_Station_Download_Point_Installation_Guide Idrive Micro Base Station Download Point Installation Guide] on this wiki |
− | * | + | |
+ | *PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki | ||
+ | |||
+ | *PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki | ||
<br\><br\> | <br\><br\> | ||
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<br\><br\> | <br\><br\> | ||
− | =====Install Microsoft SQL server | + | =====Install Microsoft SQL server 2012R2:===== |
Run the install file from folder you copied from the USB, you do not have to extract. | Run the install file from folder you copied from the USB, you do not have to extract. | ||
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<br\><br\> | <br\><br\> | ||
+ | |||
=====Set Idrive Logo as Background:===== | =====Set Idrive Logo as Background:===== | ||
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*Right-click and run the installer as administrator | *Right-click and run the installer as administrator | ||
*Defaults for all questions | *Defaults for all questions | ||
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<br\><br\> | <br\><br\> | ||
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*[http://www.teamviewer.com/en/download http://www.teamviewer.com/en/download] | *[http://www.teamviewer.com/en/download http://www.teamviewer.com/en/download] | ||
− | *Click | + | *Click Previous Versions and find the latest version 11.x |
*Save to Desktop | *Save to Desktop | ||
*Right-click and run the installer as administrator | *Right-click and run the installer as administrator | ||
Line 233: | Line 245: | ||
*Record the ID number that pops up | *Record the ID number that pops up | ||
*The application will launch | *The application will launch | ||
− | |||
*Go to Extras\Options\Security | *Go to Extras\Options\Security | ||
*Set Windows logon to Allowed for administrators only | *Set Windows logon to Allowed for administrators only | ||
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<br\><br\> | <br\><br\> | ||
− | ===== | + | =====Restart Computer===== |
+ | |||
+ | <br\><br\> | ||
+ | |||
+ | =====Force Windows 10 Creator Updates:===== | ||
*Click start, search "wu", and press enter to open Windows Update | *Click start, search "wu", and press enter to open Windows Update | ||
*Search for and install any updates | *Search for and install any updates | ||
+ | |||
+ | *Force by: | ||
+ | |||
+ | CMD (as administrator) wuauclt.exe /updatenow | ||
<br\><br\> | <br\><br\> | ||
=====Restart Computer===== | =====Restart Computer===== | ||
+ | |||
+ | <br\><br\> | ||
+ | |||
+ | =====Unpin apps in start menu:===== | ||
+ | |||
+ | Do this after Windows Update which installs new apps that should be removed | ||
+ | |||
+ | *Click the Windows icon in the bottom left | ||
+ | *Right click and select unpin to all apps which might pose a distraction | ||
+ | *The only apps that you really should leave are Microsoft Edge and any Dell support apps | ||
+ | |||
+ | <br\><br\> | ||
+ | |||
+ | =====Uninstall Game apps in start menu:===== | ||
+ | |||
+ | Do this after Windows Update which installs new apps that should be removed | ||
+ | |||
+ | *Click the Windows icon in the bottom left | ||
+ | *Right click app and select uninstall, uninstall all apps which might pose a distraction | ||
+ | |||
+ | Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc. | ||
+ | |||
+ | <br\><br\> | ||
+ | |||
+ | =====Turn off Suggested Apps:===== | ||
+ | |||
+ | Settings > Personalization > Start > Occasionally show suggested to Off | ||
+ | |||
+ | <br\><br\> | ||
+ | |||
+ | =====Set "Warn me before Installing Apps":===== | ||
+ | |||
+ | Type "Settings" in search and click it | ||
+ | |||
+ | *Installing apps select Warn me before... | ||
+ | |||
<br\><br\> | <br\><br\> | ||
==='''Specific to Customer'''=== | ==='''Specific to Customer'''=== | ||
+ | ====Wireless Infrastructure==== | ||
+ | |||
+ | Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following: | ||
+ | *RB Groove unit | ||
+ | *35' FTP (foiled twisted pair) Cable | ||
+ | *24V PoE (power over ethernet) Adapter | ||
+ | |||
+ | The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration. | ||
+ | |||
+ | ====='''IMPORTANT:''' Multiple APs===== | ||
+ | |||
+ | By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested. | ||
+ | |||
+ | Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info. | ||
+ | *Login to the AP via Winbox and navigate to IP\Addresses | ||
+ | *Simply edit 192.168.0.7 to the desired address, save, and exit | ||
+ | *Reconnect with the new IP to test. | ||
+ | |||
+ | =====Country Code===== | ||
+ | If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration. | ||
<br\><br\> | <br\><br\> | ||
+ | |||
+ | ====More Setup==== | ||
=====Set Customer’s Time Zone:===== | =====Set Customer’s Time Zone:===== | ||
Line 287: | Line 364: | ||
*Select Add remote computer | *Select Add remote computer | ||
*Enter in the Teamviewer ID and password specific to the base station you are working with | *Enter in the Teamviewer ID and password specific to the base station you are working with | ||
− | *Set Alias to <Customer Name - Location Name> | + | *Set Alias to <Customer Name - Location Name - DP> (DP for Download Point) |
*Select Pending Activation in the Group drop down | *Select Pending Activation in the Group drop down | ||
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*Find the new location in the Admin Center | *Find the new location in the Admin Center | ||
*Enter the license number when prompted | *Enter the license number when prompted | ||
+ | |||
+ | '''IMPORTANT''' | ||
+ | # Sign into the Control Center using the email address "support@idrive.pro" and password idrive2# | ||
+ | |||
+ | '''Do not accept the Idrive license agreement''' | ||
+ | |||
+ | # Click on Fleet Manager and Personnel | ||
+ | # Select the Admin User and click the edit tab | ||
+ | # Delete the Admin User | ||
+ | :: - There is no reason to have anyone sign in at the Micro Base Station Download Point as all the users will be operating the main Base Station Target Point | ||
+ | :: - The client can make any administrative changes on the Micro Base Station Download Point through their admin account at the main Base Station Target Point | ||
+ | |||
+ | '''Then go to Settings>Admin Settings''' | ||
+ | # Set the Auto Delete to 60 days and save | ||
+ | :: - Because the events are uploaded to the Amazon server and transferred to the Base Station Target Point there is no reason to keep copies on this station. | ||
+ | :: - 60 days is simply a fail-safe in case the Internet is out and the DP cannot send them to the TP before being deleted | ||
<br\><br\> | <br\><br\> | ||
=====Create a Shipping Form:===== | =====Create a Shipping Form:===== | ||
− | Download template [[Media: | + | Download template [[Media:New_Micro_Base_Station_Shipping_Form.zip|here]]. |
*Enter the customer name and address under Ship To | *Enter the customer name and address under Ship To | ||
− | *Enter contact name and email | + | *Enter contact name and email |
− | *Adjust shipped items appropriately | + | *Adjust shipped items appropriately |
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom | *Enter computer information and RB Groove MACs (if applicable) in the box at the bottom | ||
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name> | *Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name> | ||
− | *Print 2 copies | + | *Print 2 paper copies for shipping and a PDF version for billing |
<br\><br\> | <br\><br\> | ||
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=====Update Location in Admin Center:===== | =====Update Location in Admin Center:===== | ||
− | *Find the location in Admin Center | + | *Find (or create) the location in Admin Center, make sure it has "DP" (download point) somewhere in the name |
*Click Edit Location | *Click Edit Location | ||
*In the comments box, enter the computer Service Tag, ESC, Windows Code, Serials, and RB Groove MACs | *In the comments box, enter the computer Service Tag, ESC, Windows Code, Serials, and RB Groove MACs | ||
*In the Remote Access fields, enter the Teamviewer ID and password | *In the Remote Access fields, enter the Teamviewer ID and password | ||
+ | *Check the "Is a Download Point" box | ||
<br\><br\> | <br\><br\> | ||
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*Make sure access points and additional hardware are with or in the box | *Make sure access points and additional hardware are with or in the box | ||
− | *Print the Idrive Base Station Installation Guide and place it inside the box | + | *'''Print the Idrive Micro Base Station Target Point Installation Guide''' and place it inside the box [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Micro_Base_Station_Download_Point_Installation_Guide Micro BS DP] |
− | *Print the Client Weekly Maintenance Routine and place it inside the box | + | *Print the Client Weekly Maintenance Routine and place it inside the box [http://wiki.idrive.pro/images/1/16/Idrive_Client_weekly_maintenance_routine.pdf Weekly Mntc] |
− | *Both can be found on this wiki under Customer Guides | + | *Both can be found on this wiki under Customer Guides and in the Support folder on the network |
+ | *Label all boxes with customer and location names, as well as the RB Groove boxes with IP addresses. | ||
*Give all materials to shipping | *Give all materials to shipping | ||
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====Network connectivity==== | ====Network connectivity==== | ||
+ | |||
+ | Keep in mind the Bullet is out and Mikrotik is in! | ||
The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation | The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation | ||
Line 408: | Line 505: | ||
Network> Bridge IP Address: Static | Network> Bridge IP Address: Static | ||
− | Network>Set the IP address to 192.168.0. | + | Network>Set the IP address to 192.168.0.7 |
Network>Set the network Mask to 255.255.'''0'''.0 | Network>Set the network Mask to 255.255.'''0'''.0 | ||
− | Network>Set the Default Gateway to 192.168.0. | + | Network>Set the Default Gateway to 192.168.0.7 |
− | Network>Set The Primary DNS Server to 192.168.0. | + | Network>Set The Primary DNS Server to 192.168.0.7 |
Network> Auto IP Aliasing unchecked | Network> Auto IP Aliasing unchecked | ||
Line 428: | Line 525: | ||
Set up the IP address to 192.168.'''0'''.10 | Set up the IP address to 192.168.'''0'''.10 | ||
− | Launch internet explorer and enter the address http://192.168.0. | + | Launch internet explorer and enter the address http://192.168.0.7 |
Login as ubnt with a password of ubnt | Login as ubnt with a password of ubnt | ||
Line 525: | Line 622: | ||
*Network> Bridge IP Address: Static | *Network> Bridge IP Address: Static | ||
− | *Network>Set the IP address to 192.168.0. | + | *Network>Set the IP address to 192.168.0.7 |
*Network>Set the network Mask to 255.255.'''0'''.0 | *Network>Set the network Mask to 255.255.'''0'''.0 | ||
− | *Network>Set the Default Gateway to 192.168.0. | + | *Network>Set the Default Gateway to 192.168.0.7 |
− | *Network>Set The Primary DNS Server to 192.168.0. | + | *Network>Set The Primary DNS Server to 192.168.0.7 |
Click Change | Click Change | ||
Line 551: | Line 648: | ||
<br\><br\> | <br\><br\> | ||
− | Launch internet explorer and enter the address http://192.168.0. | + | Launch internet explorer and enter the address http://192.168.0.7 |
Login as '''ubnt''' with a password of '''ubnt''' | Login as '''ubnt''' with a password of '''ubnt''' |
Latest revision as of 18:39, 13 December 2018
Hardware Setup and Documentation
Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Keep written records stapled to Micro Base Station Checklists (Download) for entire shipments at a time.
- Model Number: Dell Optiplex Micro 3020
- Service Tag: F8S2KL1
- Express Service Code (ESC): 33182613685
Plug in, connect all components, and turn on the system. Place sticker the of the Ethernet port and the USB Ethernet Adapter: the stock port should be labeled "Internet Connection" while the USB Ethernet Adapter adds the second Ethernet network should be labeled "Idrive Wireless". The USB Ethernet Adapter should be permanently 2 sided taped to the case. The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.
<br\><br\>
Software Setup
<br\><br\>
Set BIOS to Turn On Automatically:
- Turn the computer on.
- While the computer is booting, repeatedly tap F2 to enter the BIOS menu
- Navigate to Power Management\AC Recovery
- Set it to Power On
- Navigate to Power Management\Auto On Time
- Set it 04:00 AM, Every Day
- Apply and Exit
<br\><br\>
Set Bios to ignore Errors and Warnings:
- Navigate to Post Options
- Set to Ignore Errors and Warnings
<br\><br\>
Windows 10 Initial Setup:
MIGHT BE OUT OF ORDER
- Change Windows 10 Privacy Settings
- Do not click the big "Use Express Settings" button!
- Click Customize Settings
- Turn every single option off
- System Identification
- Your work owns the computer
- Choose local domain
- Set the user name to "Idriveadm"
- Set the password to "111111" with hint "six 1's"
- Opt out of everything possible
<br\><br\>
- Right click on the taskbar in the bottom right, select Settings
- Click "Select which icons appear on the taskbar"
- Turn on "Always show all icons in the notification area"
<br\><br\>
Set User Account Control (UAC):
Control Panel\System and Security\Action Center\Change User Account Control
- Set track to “Never Notify” ( This is so the Idrive Transfer Tool will automatically start)
<br\><br\>
Set the Workgroup to IDRIVE:
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...
<br\><br\>
Set Power Plan to Never Sleep:
Control Panel\System and Security\Power Options
- Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" drop-down, select "Never"
<br\><br\>
Pin Services.msc to taskbar:
Control Panel\System and Security\Administrative Tools\Sevices
Right click and select Pin to Taskbar
<br\><br\>
Disable Dell Digital Delivery Service
Click on the services Icon on the Taskbar
Right Click on Dell Digital Delivery Service
Stop the Service
Startup type :Disabled
<br\><br\>
Internet Connection:
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings
- Verify internet connectivity
- Should be set to automatically get its network addresses (DHCP). This should be good by default.
- Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)
<br\><br\>
Idrive Wireless Connection: USB Ethernet Adapter
- Plug in the USB Ethernet Adapter and install the drivers (Note: there is no CD or DVD ROM on the Micro Base Station Download Point, so you may wish to find them on the web and save them or transfer them from the DVD and save them in the WIKI (as a link) or on a USB storage. Also here is the link for zipped Startech USB Ethernet Adapter files (made by ASIX) Idrive Downloads
- After the drivers are installed and the Ethernet adapter is functioning then make sure to two sided tape it.
- Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings
- Right-click and rename the connection “Idrive Wireless Connection” (There should be one connection, for the internet until you plug in the USB Ethernet Adapter and install the drivers. This step is for the unplugged one.)
- Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4 (TCP/IPv4)”, select properties
- Set up the IP address to 192.168.0.10
- Network mask 255.255.0.0
- Default Gateway should be blank
- DNS servers should be blank and NOT automatic
<br\><br\>
Disk Partitions/Raid configuration:
Taskbar
This Icon and feature is not provided in the Micro Base Station Download Points as it has a single HDD and is not mirrored for data protection.
Note: Events are temporarily stored on the Micro Base Station Download Point only until sync (every 12-15 minutes). After the Sync, the downloaded events are copied to the Amazon bucket server and then transferred to the Target Point Base Station as set up in the AC.
<br\><br\>
Insert the Base Station USB stick:
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:
- (Microsoft SQL 2012)
- Compressed Install Files for the latest Idrive Control Center (Idrive_server_3_6_6_live as of 12/13/18)
- Compressed Install Files for ViewPRO and AV player (MDR_Client_V2.29)
- PDF of Idrive Micro Base Station Download Point Installation Guide on this wiki
- PDF of Idrive Control Center 3.0 User’s Guide on this wiki
- PDF of Idrive X2V2 Installation and Operation Guide on this wiki
<br\><br\>
Move winbox.exe to C:\
- Don't miss this step!
<br\><br\>
Install ViewPRO and AV player:
Run the install file from the folder you copied from the USB, you do not have to extract.
- Defaults for all questions
- Delete the shortcut to ViewPRO, but leave the shortcut to AV player
<br\><br\>
Install Microsoft SQL server 2012R2:
Run the install file from folder you copied from the USB, you do not have to extract.
- Click on “New Installation”
- Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
<br\><br\>
Set Idrive Logo as Background:
- Right-click Logo 1.png and select "Set as Background"
<br\><br\>
Set Idrive Logo as Screensaver:
- Move Logo 1.png to the pictures library (Start\Pictures)
- Delete the Sample Pictures folder
- Right-click the desktop
- Select Personalize
- Go to Screen Saver
- In the dropdown, select Photos
- Apply and Save
<br\><br\>
Set Idrive Logo as Account Picture:
- Right-click the desktop
- Select Personalize
- Click Change your account picture
- Browse...
- Find and select Logo 1.png
<br\><br\>
Set Home Page to idriveglobal.com :
- Launch Internet Explorer
- From tools (gear in the top right) select Internet Options
- Set Home page to www.idriveglobal.com
<br\><br\>
Install Acrobat Reader:
- http://get.adobe.com/reader
- Uncheck install google toolbar/chrome etc.
- Click Download
- Select Run
<br\><br\>
Install VLC Media Player:
- http://www.videolan.org/vlc/index.html
- Click Download
- Save to Desktop
- Right-click and run the installer as administrator
- Defaults for all questions
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Install Teamviewer:
- http://www.teamviewer.com/en/download
- Click Previous Versions and find the latest version 11.x
- Save to Desktop
- Right-click and run the installer as administrator
- Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
- Accept license agreement
- Select Start Automatically with Windows (might be default now)
- Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
- Record the ID number that pops up
- The application will launch
- Go to Extras\Options\Security
- Set Windows logon to Allowed for administrators only
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Setup Windows Media Player:
- Click Start, search for "windows media player", and open Windows Media Player
- Complete default/recommended setup
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Install Dell Updates:
- Click start and search "upd" to find Dell Client System Update
- Search for and install any updates
- NOTE: there is a link to Windows Update in the top right
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Restart Computer
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Force Windows 10 Creator Updates:
- Click start, search "wu", and press enter to open Windows Update
- Search for and install any updates
- Force by:
CMD (as administrator) wuauclt.exe /updatenow
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Restart Computer
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Do this after Windows Update which installs new apps that should be removed
- Click the Windows icon in the bottom left
- Right click and select unpin to all apps which might pose a distraction
- The only apps that you really should leave are Microsoft Edge and any Dell support apps
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Do this after Windows Update which installs new apps that should be removed
- Click the Windows icon in the bottom left
- Right click app and select uninstall, uninstall all apps which might pose a distraction
Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.
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Turn off Suggested Apps:
Settings > Personalization > Start > Occasionally show suggested to Off
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Set "Warn me before Installing Apps":
Type "Settings" in search and click it
- Installing apps select Warn me before...
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Specific to Customer
Wireless Infrastructure
Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
- RB Groove unit
- 35' FTP (foiled twisted pair) Cable
- 24V PoE (power over ethernet) Adapter
The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding wiki page for basic RB Groove configuration.
IMPORTANT: Multiple APs
By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX. Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.
Changing the IP of a Groove is done through the Winbox application. See the RB Groove Configuration page for setup info.
- Login to the AP via Winbox and navigate to IP\Addresses
- Simply edit 192.168.0.7 to the desired address, save, and exit
- Reconnect with the new IP to test.
Country Code
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the wiki guide for RB Groove configuration.
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More Setup
Set Customer’s Time Zone:
- Click the clock in the bottom right
- Select Change date and time settings...
- Select Change time zone...
- Use the drop down to select the appropriate option
Note: this is very important to be correct, because with all current Base Station we are allowing the BIOS to restart a machine that has been powered down. having the wrong time zone could make the 4:00AM auto start very late if the time and time zone is incorrect
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Add Client to Partner List in Teamviewer:
- Open Teamviewer
- Log in on the right side panel (Talk to Mark if you need an account)
- Click the drop down that has the icon of a person with a plus sign
- Select Add remote computer
- Enter in the Teamviewer ID and password specific to the base station you are working with
- Set Alias to <Customer Name - Location Name - DP> (DP for Download Point)
- Select Pending Activation in the Group drop down
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Install Idrive Control Center:
Run the install file from the folder you copied from the USB, you do not have to extract.
- Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
- Find the new location in the Admin Center
- Enter the license number when prompted
IMPORTANT
- Sign into the Control Center using the email address "support@idrive.pro" and password idrive2#
Do not accept the Idrive license agreement
- Click on Fleet Manager and Personnel
- Select the Admin User and click the edit tab
- Delete the Admin User
- - There is no reason to have anyone sign in at the Micro Base Station Download Point as all the users will be operating the main Base Station Target Point
- - The client can make any administrative changes on the Micro Base Station Download Point through their admin account at the main Base Station Target Point
Then go to Settings>Admin Settings
- Set the Auto Delete to 60 days and save
- - Because the events are uploaded to the Amazon server and transferred to the Base Station Target Point there is no reason to keep copies on this station.
- - 60 days is simply a fail-safe in case the Internet is out and the DP cannot send them to the TP before being deleted
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Create a Shipping Form:
Download template here.
- Enter the customer name and address under Ship To
- Enter contact name and email
- Adjust shipped items appropriately
- Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
- Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
- Print 2 paper copies for shipping and a PDF version for billing
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Update Location in Admin Center:
- Find (or create) the location in Admin Center, make sure it has "DP" (download point) somewhere in the name
- Click Edit Location
- In the comments box, enter the computer Service Tag, ESC, Windows Code, Serials, and RB Groove MACs
- In the Remote Access fields, enter the Teamviewer ID and password
- Check the "Is a Download Point" box
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Transfer Ownership of the System to the Customer:
- http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml
- Enter all required information. Info can be found in the admin center or invoice.
- NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111
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Allow Teamviewer and Control Center through Windows Firewall:
- Click Start and search for "firewall" to find Allow a program through Windows Firewall
- You may have to click Change Settings at the top
- Make sure that both boxes are checked for the 2 Teamviewer programs
- Make sure that both boxes are checked for the 3 Idrive Control Center programs
- Click Allow another program
- Click Browse...
- Direct to C:\Program Files (x86)\idrive
- Select the idriveControlCenter application
- Allow it from the list and check both boxes for it
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Shutdown, Disconnect, and Repackage the Computer:
- Make sure access points and additional hardware are with or in the box
- Print the Idrive Micro Base Station Target Point Installation Guide and place it inside the box Micro BS DP
- Print the Client Weekly Maintenance Routine and place it inside the box Weekly Mntc
- Both can be found on this wiki under Customer Guides and in the Support folder on the network
- Label all boxes with customer and location names, as well as the RB Groove boxes with IP addresses.
- Give all materials to shipping
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WiFi Equipment Setup
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MikroTik Groove Setup
Use the default configuration files for configuration.
Detailed configuration instructions are available Here
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BulletHP2 Setup
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connections
Attach the Antenna to the Bullet prior to powering on the unit!
The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).
Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.
Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.
Plug in the POE adaptor into a wall outlet.
Verify there are lights on the unit.
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Network connectivity
Keep in mind the Bullet is out and Mikrotik is in!
The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation
Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties
Set up the IP address to 192.168.1.10
When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”
configuration
Launch internet explorer and enter the address http://192.168.1.20
Login as ubnt with a password of ubnt
Network Tab
Network> Network Mode: Bridge
Network> Bridge IP Address: Static
Network>Set the IP address to 192.168.0.7
Network>Set the network Mask to 255.255.0.0
Network>Set the Default Gateway to 192.168.0.7
Network>Set The Primary DNS Server to 192.168.0.7
Network> Auto IP Aliasing unchecked
Click Change
Click Apply Changes
Change Idrive Wireless Connection settings back:
Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties
Set up the IP address to 192.168.0.10
Launch internet explorer and enter the address http://192.168.0.7
Login as ubnt with a password of ubnt
Wireless> Wireless Mode: Access Point
Wireless> SSID: bwifi (these are case sensitive)
Wireless> check Hide SSID
Wireless> Country Code: (Default is USA)
Wireless >IEEE 802.11 Mode: G mode Only
Wireless> Channel Width: 20Mhz
Wireless> Channel Shifting: Disabled
Wireless> Output Power: 20DBM
Wireless> Antenna Gain: 9dB
Click Change
Click Apply Changes
System> Administrator Username: admin
System Password : idrive#
Click Change
Click Apply Changes
Log back into the Ubiquity Bullet with the new password
Test download from a unit.
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NanoStation 2 Setup
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connections
The NanoStation is receives its power over the shielded ethernet cable (POE).
Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.
Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.
Plug in the POE adaptor into a wall outlet.
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connectivity
The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation
Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties
Set up the IP address to 192.168.1.10
When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”
*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*
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configuration
Launch internet explorer and enter the address http://192.168.1.20
Login as ubnt with a password of ubnt
At initial login:
- Select Country : United States
- Select Language : English
- Check box to agree to terms
Click Login
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Network Tab
- Network> Network Mode: Bridge
- Network> Bridge IP Address: Static
- Network>Set the IP address to 192.168.0.7
- Network>Set the network Mask to 255.255.0.0
- Network>Set the Default Gateway to 192.168.0.7
- Network>Set The Primary DNS Server to 192.168.0.7
Click Change
Click Apply Changes
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Change the Network Adapter settings for Idrive Wireless Connection back:
- Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,
- Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties
- Set up the IP address to 192.168.0.10
- Save the settings
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Launch internet explorer and enter the address http://192.168.0.7
Login as ubnt with a password of ubnt
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Wireless Tab
- Wireless> Wireless Mode: Access Point
- Wireless> ESSID: bwifi (these are case sensitive)
- Wireless> Country Code: (Default is USA)
- Wireless> IEEE 802.11 Mode: G only
- Wireless> Output Power: 26DBM, check “Obey Regulatory Power”
- Wireless> 20Mhz width
- Wireless> No Channel Switching
Click Change
Click Apply Changes
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System Tab
- System> Administrator Username: admin
- System>Change Password (click on the small key next to Admin User Name)
- Current password: ubnt
- System Password : idrive#
- Confirm password : idrive#
- System>Set the Time Zone (if known, If not set it to US/East Coast)
Click Change
Click Apply Changes
Log out and then back in back into the router with the new user / password to verify
Test download from a unit.
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NanoStation M5 Wireless Bridge Setup
The NanoStationM5 (NS5)is functionally similar to the NanoStation2 (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.
If you are using this setup you will be configuring 2 NS5 devices as a Pair.
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connections
Same as NanoStation2
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connectivity
Same as NanoStation2
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configuration
Launch internet explorer and enter the address http://192.168.1.20
Login as ubnt with a password of ubnt
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Network Tab
- Network> Network Mode: Bridge
- Network> Bridge IP Address: Static
- Network>Set the IP address to (unless the site specific plan calls for something else):
- 192.168.0.1 (for Base Station side of the Bridge)
- 192.168.0.2 (for Far end of the Bridge where downloads occur)
- Network>Set the network Mask to 255.255.0.0 (for Both ends of the Bridge)
- Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)
- Network> Primary DNS Server: Leave Blank
Click Change
Click Apply Changes
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Change the Network Adapter settings for Idrive Wireless Connection back:
- Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,
- Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties
- Set up the IP address to 192.168.0.10
- Save the settings
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Launch internet explorer and enter the address http://192.168.0.1
Login as ubnt with a password of ubnt
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Wireless Tab
- Wireless> Wireless Mode:
- Access Point(for Base Station side of the Bridge)
- Station (for Far end of the Bridge where downloads occur)
- Wireless> WDS: Check Enable
- Wireless> SSID: idrv (these are case sensitive)
- Wireless> Hide SSID: check this box
- Wireless> Lock to AP MAC:
- No Setting(for Base Station side of the Bridge)
- MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)
- Wireless> Country Code: (Default is USA)
- Wireless> IEEE 802.11 Mode: A/N Mixed
- Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)
- Wireless> 20Mhz width
- Wireless> No Channel Switching
Click Change
Click Apply Changes
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System Tab
- System> Administrator Username: admin
- System>Change Password (click on the small key next to Admin User Name)
- Current password: ubnt
- System Password : idrive#
- Confirm password : idrive#
- System>Set the Time Zone (if known, If not set it to US/East Coast)
Click Change
Click Apply Changes
Log back into the router with the new password
Test download from a unit.
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