Difference between revisions of "Base Station Configuration Guide"

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'''Set BIOS to Turn On Automatically:'''
+
=====Set BIOS to Turn On Automatically:=====
  
 
*Turn the computer on.
 
*Turn the computer on.
Line 28: Line 28:
  
  
'''System Identification:''' The particular order and questions will vary depending on the system.
+
=====System Identification:=====
 +
The particular order and questions will vary depending on the system.
  
 
*'''Computer Name:''' Idrive_base
 
*'''Computer Name:''' Idrive_base
Line 37: Line 38:
  
  
'''Uninstall bloatware:''' Control Panel\Programs\Uninstall a Program
+
=====Uninstall bloatware:=====
 +
Control Panel\Programs\Uninstall a Program
  
 
*Uninstall all bloatware.  (The programs change with every shipment, but be on the lookout for MacAfee, Dell Protected Workspace, and Dell Watchdog)
 
*Uninstall all bloatware.  (The programs change with every shipment, but be on the lookout for MacAfee, Dell Protected Workspace, and Dell Watchdog)
  
  
'''Set User Account Control (UAC):''' Control Panel\System and Security\Action Center\Change User Account Control
+
=====Set User Account Control (UAC):=====
 +
Control Panel\System and Security\Action Center\Change User Account Control
  
 
*Set track to “Never Notify” ( This is so the Idrive Transfer Tool will automatically start)
 
*Set track to “Never Notify” ( This is so the Idrive Transfer Tool will automatically start)
  
  
'''Set the Workgroup to IDRIVE:''' Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...
+
=====Set the Workgroup to IDRIVE:=====
 +
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...
  
  
'''Set Power Plan Setting:''' Control Panel\System and Security\Power Options
+
=====Set Power Plan Setting:=====
 +
Control Panel\System and Security\Power Options
  
 
*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"
 
*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"
  
  
'''Internet Connection:''' Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings
+
=====Internet Connection:=====
 +
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings
  
 
*Verify internet connectivity
 
*Verify internet connectivity
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'''Idrive Wireless Connection:''' Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings
+
=====Idrive Wireless Connection:=====
 +
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings
  
 
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged.  This step is for the unplugged one.)
 
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged.  This step is for the unplugged one.)
Line 72: Line 79:
  
  
'''Set Network Order:''' Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings
+
=====Set Network Order:=====
 +
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings
  
 
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
 
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
Line 80: Line 88:
  
  
'''Show hidden icons in the Taskbar:'''
+
=====Show hidden icons in the Taskbar:=====
  
 
*Click on the arrow on the taskbar in the bottom right, select customize, Click show all icons checkbox.
 
*Click on the arrow on the taskbar in the bottom right, select customize, Click show all icons checkbox.
  
  
'''Disk Partitions/Raid configuration:''' Taskbar
+
=====Disk Partitions/Raid configuration:=====
 +
Taskbar
  
 
*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark
 
*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark
  
  
'''Insert the Base Station USB stick:'''  Copy all files to the desktop, then safely eject and remove.  The following files should be on the USB stick:
+
=====Insert the Base Station USB stick:=====
 +
Copy all files to the desktop, then safely eject and remove.  The following files should be on the USB stick:
  
 
*[[Media:Cert.zip|idrive.cert]]
 
*[[Media:Cert.zip|idrive.cert]]
Line 103: Line 113:
  
  
'''Move winbox.exe to C:\'''
+
=====Move winbox.exe to C:\=====
  
 
*Don't miss this step!
 
*Don't miss this step!
  
  
'''Install ViewPRO and AV player:''' Run the install file from the folder you copied from the USB, you do not have to extract.
+
=====Install ViewPRO and AV player:=====
 +
Run the install file from the folder you copied from the USB, you do not have to extract.
  
 
*Defaults for all questions
 
*Defaults for all questions
Line 114: Line 125:
  
  
'''Install Microsoft SQL server 2008R2:''' Run the install file from folder you copied from the USB, you do not have to extract.
+
=====Install Microsoft SQL server 2008R2:=====
 +
Run the install file from folder you copied from the USB, you do not have to extract.
  
 
*Click on “New Installation”
 
*Click on “New Installation”
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'''Set Idrive Logo as Background:'''
+
=====Set Idrive Logo as Background:=====
  
 
*Right-click Logo 1.png and select "Set as Background"
 
*Right-click Logo 1.png and select "Set as Background"
  
  
'''Set Idrive Logo as Screensaver:'''
+
=====Set Idrive Logo as Screensaver:=====
  
 
*Move Logo 1.png to the pictures library (Start\Pictures)
 
*Move Logo 1.png to the pictures library (Start\Pictures)
Line 136: Line 148:
  
  
'''Set Idrive Logo as Account Picture:'''
+
=====Set Idrive Logo as Account Picture:=====
  
 
*Right-click the desktop
 
*Right-click the desktop
Line 145: Line 157:
  
  
'''Set Home Page to <nowiki>idriveglobal.com</nowiki> :'''
+
=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====
  
 
*Launch Internet Explorer
 
*Launch Internet Explorer
Line 152: Line 164:
  
  
'''Install Acrobat Reader:'''
+
=====Install Acrobat Reader:=====
  
 
*[http://get.adobe.com/reader http://get.adobe.com/reader]
 
*[http://get.adobe.com/reader http://get.adobe.com/reader]
Line 160: Line 172:
  
  
'''Install VLC Media Player:'''
+
=====Install VLC Media Player:=====
  
 
*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
 
*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
Line 169: Line 181:
  
  
'''Install Microsoft Security Essentials:'''
+
=====Install Microsoft Security Essentials:=====
  
 
*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
 
*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
Line 179: Line 191:
  
  
'''Install Teamviewer:'''
+
=====Install Teamviewer:=====
  
 
*[http://www.teamviewer.com/en/download http://www.teamviewer.com/en/download]
 
*[http://www.teamviewer.com/en/download http://www.teamviewer.com/en/download]
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'''Setup Windows Media Player:'''
+
=====Setup Windows Media Player:=====
  
 
*Click Start, search for "windows media player", and open Windows Media Player
 
*Click Start, search for "windows media player", and open Windows Media Player
Line 202: Line 214:
  
  
'''Install Dell Updates:'''
+
=====Install Dell Updates:=====
  
 
*Click start and search "upd" to find Dell Client System Update
 
*Click start and search "upd" to find Dell Client System Update
Line 209: Line 221:
  
  
'''Install Windows Updates:'''
+
=====Install Windows Updates:=====
  
 
*Click start, search "wu", and press enter to open Windows Update
 
*Click start, search "wu", and press enter to open Windows Update
Line 215: Line 227:
  
  
'''Restart Computer'''
+
=====Restart Computer=====
  
  
Line 221: Line 233:
  
  
'''Set Customer’s Time Zone:'''
+
=====Set Customer’s Time Zone:=====
  
 
*Click the clock in the bottom right
 
*Click the clock in the bottom right
Line 229: Line 241:
  
  
'''Add Client to Partner List in Teamviewer:'''
+
=====Add Client to Partner List in Teamviewer:=====
  
 
*Open Teamviewer
 
*Open Teamviewer
Line 240: Line 252:
  
  
'''Install Idrive Control Center:''' Run the install file from the folder you copied from the USB, you do not have to extract.
+
=====Install Idrive Control Center:=====
 +
Run the install file from the folder you copied from the USB, you do not have to extract.
  
 
*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
 
*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
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'''Create a Shipping Form:''' Template at \\IDR1\Users\Idrive_support\Support named "New Base Station Shipping Form" (Please do not save over!)
+
=====Create a Shipping Form:=====
 +
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].
  
 
*Enter the customer name and address under Ship To
 
*Enter the customer name and address under Ship To
Line 257: Line 271:
  
  
'''Update Location in Admin Center:'''
+
=====Update Location in Admin Center:=====
  
 
*Find the location in Admin Center
 
*Find the location in Admin Center
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'''Transfer Ownership of the System to the Customer:'''
+
=====Transfer Ownership of the System to the Customer:=====
  
 
*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
 
*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
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'''Allow Teamviewer and Control Center through Windows Firewall:'''
+
=====Allow Teamviewer and Control Center through Windows Firewall:=====
  
 
*Click Start and search for "firewall" to find Allow a program through Windows Firewall
 
*Click Start and search for "firewall" to find Allow a program through Windows Firewall
Line 284: Line 298:
 
*Allow it from the list and check both boxes for it
 
*Allow it from the list and check both boxes for it
  
'''Shutdown, Disconnect, and Repackage the Computer:'''
+
=====Shutdown, Disconnect, and Repackage the Computer:=====
  
 
*Make sure access points and additional hardware are with or in the box
 
*Make sure access points and additional hardware are with or in the box

Revision as of 18:38, 26 September 2014

Hardware Setup and Documentation

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Keep written records stapled to Base Station Checklists (download here) for entire shipments at a time.

  • Model Number: Dell Optiplex
  • SVCTAG: F8S2KL1
  • Express service code: 33182613685
  • Operating System: Windows 7 Professional
  • Windows code: CTRB2-38DT4-QGJCK-DHHPH-FHH3G


Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

Software Setup

Set BIOS to Turn On Automatically:
  • Turn the computer on.
  • While the computer is booting, repeatedly tap F2 to enter the BIOS menu
  • Navigate to Power Management\Auto On Time
  • Set it 04:00 AM, Every Day
  • Apply and Exit


System Identification:

The particular order and questions will vary depending on the system.

  • Computer Name: Idrive_base
  • User Name: Idriveadm
  • Password: 111111 (password hint: six 1’s)
  • Set windows to install updates automatically
  • Do not worry about network type or time zone, for now.


Uninstall bloatware:

Control Panel\Programs\Uninstall a Program

  • Uninstall all bloatware. (The programs change with every shipment, but be on the lookout for MacAfee, Dell Protected Workspace, and Dell Watchdog)


Set User Account Control (UAC):

Control Panel\System and Security\Action Center\Change User Account Control

  • Set track to “Never Notify” ( This is so the Idrive Transfer Tool will automatically start)


Set the Workgroup to IDRIVE:

Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...


Set Power Plan Setting:

Control Panel\System and Security\Power Options

  • Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"


Internet Connection:

Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

  • Verify internet connectivity
  • Should be set to automatically get its network addresses (DHCP). This should be good by default.
  • Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)


Idrive Wireless Connection:

Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

  • Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
  • Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
  • Set up the IP address to 192.168.0.10
  • Network mask 255.255.0.0
  • Default Gateway should be blank
  • DNS servers should be blank and NOT automatic


Set Network Order:

Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

  • Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
  • Press ALT to make the advanced tab at the top appear
  • Select Advanced Settings
  • In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK


Show hidden icons in the Taskbar:
  • Click on the arrow on the taskbar in the bottom right, select customize, Click show all icons checkbox.


Disk Partitions/Raid configuration:

Taskbar

  • Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark


Insert the Base Station USB stick:

Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:


Move winbox.exe to C:\
  • Don't miss this step!


Install ViewPRO and AV player:

Run the install file from the folder you copied from the USB, you do not have to extract.

  • Defaults for all questions
  • Delete the shortcut to ViewPRO, but leave the shortcut to AV player


Install Microsoft SQL server 2008R2:

Run the install file from folder you copied from the USB, you do not have to extract.

  • Click on “New Installation”
  • Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.


Set Idrive Logo as Background:
  • Right-click Logo 1.png and select "Set as Background"


Set Idrive Logo as Screensaver:
  • Move Logo 1.png to the pictures library (Start\Pictures)
  • Delete the Sample Pictures folder
  • Right-click the desktop
  • Select Personalize
  • Go to Screen Saver
  • In the dropdown, select Photos
  • Apply and Save


Set Idrive Logo as Account Picture:
  • Right-click the desktop
  • Select Personalize
  • Click Change your account picture
  • Browse...
  • Find and select Logo 1.png


Set Home Page to idriveglobal.com :
  • Launch Internet Explorer
  • From tools (gear in the top right) select Internet Options
  • Set Home page to www.idriveglobal.com


Install Acrobat Reader:


Install VLC Media Player:


Install Microsoft Security Essentials:


Install Teamviewer:
  • http://www.teamviewer.com/en/download
  • Click Download
  • Save to Desktop
  • Right-click and run the installer as administrator
  • Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
  • Accept license agreement
  • Select Start Automatically with Windows (might be default now)
  • Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
  • Record the ID number that pops up
  • The application will launch
  • Go to Extras\Activate License, enter 09-31204-461595-555666 (with dashes)
  • Go to Extras\Options\Security
  • Set Windows logon to Allowed for administrators only


Setup Windows Media Player:
  • Click Start, search for "windows media player", and open Windows Media Player
  • Complete default/recommended setup


Install Dell Updates:
  • Click start and search "upd" to find Dell Client System Update
  • Search for and install any updates
  • NOTE: there is a link to Windows Update in the top right


Install Windows Updates:
  • Click start, search "wu", and press enter to open Windows Update
  • Search for and install any updates


Restart Computer

Specific to Customer

Set Customer’s Time Zone:
  • Click the clock in the bottom right
  • Select Change date and time settings...
  • Select Change time zone...
  • Use the drop down to select the appropriate option


Add Client to Partner List in Teamviewer:
  • Open Teamviewer
  • Log in on the right side panel (Talk to Mark if you need an account)
  • Click the drop down that has the icon of a person with a plus sign
  • Select Add remote computer
  • Enter in the Teamviewer ID and password specific to the base station you are working with
  • Set Alias to <Customer Name - Location Name>
  • Select Pending Activation in the Group drop down


Install Idrive Control Center:

Run the install file from the folder you copied from the USB, you do not have to extract.

  • Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
  • Find the new location in the Admin Center
  • Enter the license number when prompted


Create a Shipping Form:

Download template here.

  • Enter the customer name and address under Ship To
  • Enter contact name and email under Customer Contact and Account
  • Adjust shipped items appropriately, default is one base station and one access point
  • Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
  • Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
  • Print 2 copies, one for the box (Alex) and one for billing (Chrysta)


Update Location in Admin Center:
  • Find the location in Admin Center
  • Click Edit Location
  • In the comments box, enter the computer Service Tag, ESC, Windows Code, Serials, and RB Groove MACs
  • In the Remote Access fields, enter the Teamviewer ID and password


Transfer Ownership of the System to the Customer:


Allow Teamviewer and Control Center through Windows Firewall:
  • Click Start and search for "firewall" to find Allow a program through Windows Firewall
  • You may have to click Change Settings at the top
  • Make sure that both boxes are checked for the 2 Teamviewer programs
  • Make sure that both boxes are checked for the 3 Idrive Control Center programs
  • Click Allow another program
  • Click Browse...
  • Direct to C:\Program Files (x86)\idrive
  • Select the idriveControlCenter application
  • Allow it from the list and check both boxes for it
Shutdown, Disconnect, and Repackage the Computer:
  • Make sure access points and additional hardware are with or in the box
  • Print the Idrive Base Station Installation Guide and place it inside the box
  • Print the Client Weekly Maintenance Routine and place it inside the box
  • Both can be found on this wiki under Customer Guides
  • Give all materials to shipping

WiFi Equipment Setup

MikroTik Groove Setup

Use the default configuration files for configuration.

Detailed configuration instructions are available Here

<br\><br\>

BulletHP2 Setup

connections

Attach the Antenna to the Bullet prior to powering on the unit!


The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).


Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.


Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.


Plug in the POE adaptor into a wall outlet.


Verify there are lights on the unit.


Network connectivity

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.1.10


When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”


configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt


Network Tab


Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.0.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked


Click Change

Click Apply Changes


Change Idrive Wireless Connection settings back:


Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.0.10


Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt


Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB


Click Change

Click Apply Changes


System> Administrator Username: admin

System Password : idrive#


Click Change

Click Apply Changes


Log back into the Ubiquity Bullet with the new password


Test download from a unit.

NanoStation 2 Setup

http://www.ubnt.com/wiki/AirOS-Quick_Setup_Guide


connections


The NanoStation is receives its power over the shielded ethernet cable (POE).


Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.


Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.


Plug in the POE adaptor into a wall outlet.


connectivity


The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation


Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.1.10


When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”


*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*


configuration


Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt


Network Tab


Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.0.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1


Click Change

Click Apply Changes



Change Idrive Wireless Connection settings back:


Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.0.10


Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt


Link Setup> Wireless Mode: Access Point

Link Setup> ESSID: bwifi (these are case sensitive)

Link Setup> Country Code: (Default is USA)

Link Setup >IEEE 802.11 Mode: G only

Link Setup> Output Power: 26DBM, check “Obey Regulatory Power”

20Mhz width

No Channel Switching


Click Change

Click Apply Changes



System> Administrator Username: admin

Current password: ubnt

System Password : idrive#

Confirm password


Log back into the router with the new password


Test download from a unit.