Main Page

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  <page>
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    <revision>
      <id>12230</id>
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      <timestamp>2026-02-17T19:16:31Z</timestamp>
      <contributor>
        <username>Mark</username>
        <id>7</id>
      </contributor>
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==CUSTOMER GUIDES==

&lt;table&gt;&lt;tr&gt;
&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Idrive Useful Links
|-
|rowspan="2"|
[http://admincenter.idriveglobal.com Idrive Admin Center]

[[Idrive Downloads]]

[http://wiki.idriveglobal.com Idrive Customer Wiki - wiki.idriveglobal.com]

[http://www.idriveglobal.com Idrive Web Site]

[http://itunes.apple.com/us/app/idrive-global-center/id498507809?ls=1&amp;mt=8 Idrive App Apple Store]

[https://www.facebook.com/idriveGlobal/ Idrive on Facebook]

[http://twitter.com/idriveX1 Idrive on twitter]

[http://www.teamviewer.com Team Viewer]

[http://get.adobe.com/reader Adobe Reader]

[http://videolan.org Video Lan FLV player]

[https://www.freedom2manage.com Pod Systems SIM Management]

[https://go.trackvia.com TRACKVIA (Questti Installation Info]

|} 

{| class="wikitable"
!style="width: 270px;"|Idrive Support
|-
|rowspan="2"|

[[File:settings2.png|center|70px]]

----

[http://wiki.idriveglobal.com/index.php?title=How_To_Open_a_Support_Ticket How To Open a Support Ticket]     

[http://wiki.idriveglobal.com/index.php?title=Contact_Idrive_Support Contact Idrive Support]

[http://wiki.idriveglobal.com/index.php?title=Contact_Idrive_Support About RMA (Client)]

[[Idrive Base Station HDD Full]]

[[Idrive Control Center 2.0 Internal Admin User’s Guide]]

[[RMA Processing Policy and Procedures]]

[[Media:New_RMA_Shipping_Form.zip|New RMA Shipping Form]]

|}

&lt;/td&gt;

&lt;td valign="top"&gt;

{| class="wikitable"
!style="width: 270px;"|Software Customer Guides

|-
|rowspan="2"|
[[File:Smart-icon.png|center|70px]]

----

'''Software'''

----

[[Idrive Control Center 3.0 User’s Guide]]

[[iris User's Manual]]

[http://wiki.idriveglobal.com/index.php?title=Idrive_Global_Center_app_for_iPhone_and_iPad Idrive Global Center app for iPhone and iPad]

----

'''Base Station / Terminal'''

----

[[Mobile Base Station Installation Guide]]

[[idrive Micro Base Station Download Point Installation Guide]]

[http://wiki.idriveglobal.com/index.php?title=X1_%E2%80%A2_Base_Station_%E2%80%A2_Hardware_and_Software idrive Client FAQ]

----

'''Installation'''

----

[http://wiki.idriveglobal.com/index.php?title=Wired_Panic_Button_Installation_Guide Wired Panic Button Kit Installation Guide]

[http://wiki.idriveglobal.com/index.php?title=IR_LED_Illuminator_Kit_Installation_Guide IR LED Illuminator Kit Installation Guide]

----

'''Client Maintenance'''

----

[[Idrive Client weekly X Camera and D4 Maintenance]]

[[Best Practices Base Station, Access Point, and Remote Access]]

|}
&lt;/td&gt;

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Hardware Customer Guides 
|-
|rowspan="2"|

[[File:settings2.png|center|70px]]

----

'''AI'''

----
[[Idrive AI (Artificial Intelligence) Installation and Operation Guide]]  ('''Left and Right driver images combined''')

[[AI Power Cable Protector Installation Guide]]

[[PowerUp2 Installation and Operation and Specifications Guide]]

----

'''AI - Espanol'''

----

[[Idrive AI (Inteligencia Artificial) Guía de Instalación y Operación - Español]]  ('''Imágenes izquierda y derecha combinadas''')

[[AI Power Cable Protector Installation Guide - Español]]

[[PowerUp2 Guía de Instalación, Operación y Especificaciones - Español]]


----

'''SDVR (4 and 8 channel) Video Request'''

----

[[Idrive SDVR and AI Camera; IRIS Video Request - Quick Reference Guide]]

|}
&lt;/td&gt;

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Pro 7 Hardware Customer Guides 
|-
|rowspan="2"|

[[File:settings2.png|center|70px]]


----

'''Pro 7'''

----

[[Idrive Pro 7 Installation and Operation Guide]]

|}

&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;

&lt;table&gt;&lt;tr&gt;

==INTERNAL GUIDES==

===SOFTWARE===

&lt;td valign="top"&gt;

{| class="wikitable"
!style="width: 270px;"|Idrive Internal Customer Guides
|-
|rowspan="2"|

[[File:Smart-icon.png|center|70px]]

----

'''Base Station / Software'''

----

[[Idrive Terminal Information and Policies]]

[[Idrive Control Center "Idrive Settings"]]

[[Idrive Support - Base Station first connection checklist]]

[[idrive "New Client"  2 hour Software Training procedure and guideline]]

[["New Client" Cellular Download; No Base Station; iris setup and training]]

----

'''X2 Information'''

----

[[Read X2 files from Storage SD Card]]

[[X2 Advanced Features]]

[[X2 Surge Ratings and voltages]]

[[X2 GSM Module Notes]]

[[Device Warranty Processes]]

[[USB Config Files]]

[[X2V2 WiFi channel properties]]

|} 

&lt;/td&gt;

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Features Documentation
|-
|rowspan="2"|

[[File:Sites-icon.png|center|60px]]

----
'''Software'''
----
[[Standard Reports]]

[[Clustering/FR Assignment Interface]]

[[Global Notifications]]

[[Fleet Manager]]

[[Extended Video Request I]]

[[Changed driver]]

[[Custom Reports]]

[[Active Geofences]]

----
'''Advanced Development'''
----
[[Safe Distance Warning]]

[[Drowsiness and Distraction]]

[[Coaching Reports]]

[[Monetize Reports]]

|}


&lt;/td&gt;

&lt;td valign="top"&gt;

{| class="wikitable"
!style="width: 270px;"|Idrive Admin Center
|-
|rowspan="2"|

[[File:wikiac.jpg|center]]

----

[[Idrive AdminCenter Specs]]

[[Outlook Tickets Plugin Specs]]

[[Idrive 2.0 Admin Center Changelog]]

|}
&lt;/td&gt;

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Nexus
|rowspan="2"|

[[File:wikifc.jpg|center]]

----

[[Nexus Changelog]]     

|}

&lt;/td&gt;

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 245px;"|Wifi Related
|-
|rowspan="2"|

[[File:mikrotik.jpg|center|160px]]

----

[[RB Groove Configuration]]

[[Media:Winbox.zip|WinBox (MikroTik Router Software)]]

[[MicroTIK VPN Solution]]

[[Transfer Point Documentation]]

[[Wireless Bridge Documentation]]

[[Netwatch Script Reboots MikroTik]]

[[Vonets VAR11N WiFi Router programming guide (Access Point for Idrive Mobile Base Station)]]

|}
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;

&lt;table&gt;
&lt;tr&gt;

===HARDWARE===

&lt;td valign="top"&gt;

{| class="wikitable"
!style="width: 270px;"|IDG DVR Series
|-
|rowspan="2"|

[[IDG notes here]]

[[Stonkam IDGSDVR Initial Configuration and Setup]]

[[IDGSDVR Configuration Checklist]]

[[Stonkam IDGSDVR and AI Integration]]

[[Stonkam HD293DVC 10" Touch screen monitor]]

-----------

[[Harsh Environment Cable Kit]]

|}

&lt;/td&gt;

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|AI Pro 7

|-
|rowspan="2"|

[[File:Sites-icon.png|center|60px]]

[[AI Pro 7 - Firmware update]]

[[AI Pro 7 - Camera Assembly]]

[[AI Pro 7 - Receiving Process US]]


|}

&lt;td valign="top"&gt;

{| class="wikitable"
!style="width: 270px;"| SIM Information
|-
|rowspan="2"|

[[TEAL Global / onechip-cards]]

[[PodGroup (PodSystems) Information]]

[[Flo.live Information]]

[[Emnify Information]]


|}
&lt;/td&gt;
&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Idrive Base Station
|-
|rowspan="2"|

[[File:base-station-idrive.jpg|center|160px]]

----

[[Idrive Base Station General Requirements]]

[[Base Station Configuration Guide ]]

[[Media:Base_Station_Checklist_121318.zip|Base Station Checklist (Current as of 12/13/18)]]

[[Base Station Connectivity Information ]]

[[Base Station Upgrade Hard Drives ]]

[[Idrive Base Station 2TB upgrade procedure]]

[[Micro Base Station Download Point Configuration Guide]]

|}
&lt;/td&gt;


&lt;/tr&gt;
&lt;/table&gt;

&lt;table&gt;&lt;tr&gt;
&lt;td valign="top"&gt;
&lt;/td&gt;

==MANUFACTURING==

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Idrive Manufacturing
|-
|rowspan="2"|

[[File:manuficon.jpg|center|100px]]


----

'''AI'''

----

[[Manufacturing:AI  Device Manufacturing and Programming Process | AI Device Manufacturing and Programming Process]]

[[Manufacturing:AI  Programmer Setup Wiring| AI Programmer Setup Wiring]]

[[Manufacturing:AI  AI Serial Number Tracking| AI Serial Number Tracking]]

----

'''Pro 7'''

----

[[Manufacturing:Pro 7 Stuff | Stuff]]


|}

&lt;/td&gt;

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|AI RMA Documentation
|-
|rowspan="2"|

[[File:Sites-icon.png|center|60px]]

----
'''AI RMA'''
----
[[AI RMA Documentation:AI  AI RMA and Programming Process | AI RMA and Programming Process]]

[[AI RMA Documentation:AI  AI Camera Error Codes | AI Camera Error Codes]]

[[AI RMA Documentation:AI  Event Types | Event Types]]

[[AI RMA Documentation:AI  AI Power Loss Events | AI Power Loss Events]]

[[AI RMA Documentation:AI  AI Power Connector Reflow/Repair | AI Power Connector Reflow/Repair]]

[[AI RMA Documentation:AI  AI Lens Replacement and Focus| AI Lens Replacement and Focus]]

[[AI RMA Documentation:AI  AI Factory Tool Configuration | AI Factory Tool Configuration]]

[[AI RMA Documentation:AI  File Recovery with Android Studio | File Recovery with Android Studio]]

[[AI RMA Documentation:AI  AI Changing the APN procedure | AI Changing the APN procedure for Client Cellular data]]

[[AI RMA Documentation:AI  Change SIM card to TEAL | AI Change SIM card to TEAL ]]

[[AI RMA Documentation:AI  Format 256GB SD cards | Format 256GB SD cards ]]

[[Printer configuration and labels | Printer configuration ]]

|}

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Pro 7 RMA Documentation
|-
|rowspan="2"|

[[File:Sites-icon.png|center|60px]]

----
'''Pro 7 RMA'''
----
[[Pro 7 RMA Documentation:Pro 7 RMA and Programming Process |Pro 7 RMA and Programming Process]]

|}

&lt;/td&gt;

&lt;/tr&gt;
&lt;/table&gt;

&lt;table&gt;&lt;tr&gt;
&lt;td valign="top"&gt;
&lt;/td&gt;

==INTERNAL PROCESSES==

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Idrive Internal Process Guides
|-
|rowspan="2"|

[[File:Sites-icon.png|center|60px]]

----

[[Idrive Shipping Receiving Process]]

[[Harmonized Codes Information for Imports]]

[[Idrive Order Handling Process ]]

[[Idrive Customer Exception Process ]]

[[Idrive Parts Ordering Process]]

[[Idrive Parts Ordering Sources]]

[[New Client Implementation Schedule ]]

|}


&lt;/td&gt;

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Idrive Internal Technical Support Guides
|-
|rowspan="2"|

[[File:Support.JPG|center|60px]]

----

'''
:[[Could not find the Database Engine startup handle]] - '''SQL Error''' in Server 2016, 2014, or 2008

:[[Fix; Export from CC fails to see mapped Network drive from Windows 10]]

:[[Fix; APIPA address on Idrive Wireless NIC in Registry]]

:[[Fix; Windows 10 UPDATE - Error Code 0x8024a105 Windows 10 automatic update]]

:[[Fix; Windows 10 UPDATE - Dell Data Security needs to be uninstalled]]


|}

&lt;/td&gt;

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 250px;"|Idrive iris First Steps Dialogue and Training videos
|-
|rowspan="2"|

[[File:Iris logo..JPG|center|150px]]

----

[[iris First Steps Training Dialogue]]

[[iris Training Video Modules]]


|}


&lt;/td&gt;

&lt;td valign="top"&gt;

{| class="wikitable"
!style="width: 270px;"|Using Wiki
|-
|rowspan="2"|

[[File:mediawiki.jpg|center|86px]]

----

Consult the [//meta.wikimedia.org/wiki/Help:Contents User's Guide] for information 

on using the wiki software.

Getting started 
----
* [//www.mediawiki.org/wiki/Manual:Configuration_settings Configuration settings list]
* [//www.mediawiki.org/wiki/Manual:FAQ MediaWiki FAQ]
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]

|}
&lt;/td&gt;

&lt;/tr&gt;
&lt;/table&gt;

&lt;table&gt;
&lt;tr&gt;

==Old Documentation==

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Idrive Manufacturing
|-
|rowspan="2"|

[[File:manuficon.jpg|center|100px]]

----

'''X2'''

----

[[Manufacturing:X2  Device Manufacturing and Programming Process | X2 Device Manufacturing and Programming Process]]

[[Manufacturing:X2V2  Device Manufacturing and Programming Process | X2V2 Device Manufacturing and Programming Process]]

[[Manufacturing:X2 Programming Station Documentation | X2 Programming Station Documentation]]

[[Manufacturing:Factory Tool Documentation | Factory Tool Documentation]]

[[Manufacturing:X2  Ubuntu Configuration for MicroSD programming| X2 Ubuntu Configuration for MicroSD programming]]

[[Manufacturing: SDShark use for MicroSD programming | WireShark use for MicroSD programming]]


|}


&lt;/td&gt;

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Stonkam D8

|-
|rowspan="2"|

[[File:Sites-icon.png|center|60px]]

[[Stonkam D8 Contact &amp; Notes - What is it?]]

[[Stonkam D8 Initial Configuration and Setup]]

[[Stonkam D8 Configuration Checklist]]

[[Stonkam D8 Installation Guide]]

[[Idrive D8 DVR Installation Guide]]

[[Stonkam D8 End User Guide]]

-----------

[[Video Splitter Assembly]]

-----------

[[Boost Converter Assembly]]


|}

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"| EZ Storage D4
|-
|rowspan="2"|

[[File:IdriveX4_small_tech_specs.jpg|center|150px]]

----
*'''D4M 5/2019 items'''

[[New D4M (4/17/19) Initial Configuration and Setup]]

'''Old Style D4 Below - Obsolete'''

[[D4 Initial Configuration and Setup]]

*''updated firmware and EZ config Nov 2014 adding Backing Cam trigger full screen''
 
[[D4 DVR_CoreBoard replacement (NAND-NOR_Flash Conversion) ]]

[[media:D4_install_monitor_to_security_box.pdf | D4 install monitor to security box]]

[[media:Train_Inverter_D4_power.pdf‎ | Locomotive inverter and relay schematic for D4 installation ignition and powering ]]


|}


&lt;/td&gt;

&lt;td valign="top"&gt;

{| class="wikitable"
!style="width: 270px;"|OLD Hardware Customer Guides 
|-
|rowspan="2"|

[[File:settings2.png|center|70px]]

----

'''X1'''

----

[http://wiki.idriveglobal.com/index.php?title=Idrive_X1_Installation_and_Operation_Guide Idrive X1 Installation and Operation Guide]


----

'''X2'''

----

[[Idrive X2V2 Installation and Operation Guide]]

[[Media:Idrive_X2V2_Installation_and_Operation_Guide_left_side_mount_v2.pdf |Idrive X2V2 Installation and Operation Guide - Left side mount for EMEA]]

[[Idrive X2 GSM or 3G Module Installation and operation guide]]

[[Idrive X2 Continuous Recording (CR) and Extended Video (settings and requests guide)]]

[[media:Idrive X2V2 Cable Lock Bracket.pdf| X2V2 Cable Lock Bracket PDF]]

[[Idrive GPS Tracker]]

[[Facial Recognition]]

----

'''D4'''

----

[http://wiki.idriveglobal.com/index.php?title=Idrive_D4_Installation_and_Configuration_Guide idrive D4 Installation and Configuration Guide]

[http://wiki.idriveglobal.com/index.php?title=Idrive_Viewpro_User_Guide idrive Viewpro User Guide]

----

'''D4M 5/2019'''

----

[[Idrive D4M Installation and Configuration Guide]]

[[Idrive D4M H-Player; Client Video Player Software Client Manual]] 

----

'''Stonekam - D8 and SDVR'''

----
HDPlayer V1.3.8.7 Jan 2024

[[Idrive D8 HDD Reader and Software]]

|}
&lt;/td&gt;

&lt;/tr&gt;
&lt;/table&gt;

&lt;table&gt;
&lt;tr&gt;

==IDRIVE ROMANIA==

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Idrive Romania
|-
|rowspan="2"|

[[File:ro.jpg|center|60px]]

----

[[Idrive Hardware Development]]

[[Idrive Software Development]]

[[Regulament de Ordine Interioara]]

Laborator

Utile

|}

&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Idrive Romania
|-
|rowspan="2"|

[[File:ro.jpg|center|60px]]
[[File:Support.JPG|top|right|60px]]

----

'''AI FEATURES and SETTINGS'''

[[Shock Event / G-Force]]

[[SDW - Safe Distance Warning]]

[[FR - Face Recognition]]

[[DaD - Distracted and Drowsy]]

[[Cellular Upload]]

[[Covered Camera]]

[[Seat Belt Event]]

[[Adaptive Event Limitation]]

|}


&lt;td valign="top"&gt;
{| class="wikitable"
!style="width: 270px;"|Idrive releases
|-
|rowspan="2"|

[[File:IdriveX1_small_tech_specs1.jpg|center|120px]]

----
[[Admin Center Changelog]]

[[Control Center Changelog]]

[[IRIS Changelog]]

[[Nexus Changelog]]

[[X2 Firmware Releases | X2 Firmware Changelog ]]

[[NODE Changelog]]

[[API Changelog]]

[[IRA iOS Changelog]]

[[IRA Android Changelog]]

[[X3 Firmware Changelog]]

[[AOSP Changelog]]
|}

&lt;/td&gt;


----

Copyright © 2024 Idrive. All rights reserved.</text>
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