AI RMA Documentation:AI AI Power Loss Events

Here is the answer for Al:

During the power loss, the segments are copied as they are from RAM Disk to the internal flash memory (the same memory used for keeping the Android) because RAM disk is volatile.

• If SD Card is present, the power loss segments are converted to a power failure event (extension .4) at the next Ignition ON.

-The event is stored on SD Card.

• If the event is created properly, those power loss segments are deleted from internal memory after next 5 Ignition ON cycles.

• If SD Card is missing / corrupted, the power loss segments remains indefinitely on the flash memory and they can be extracted during RMA process...

Mark, I think you need a way to extract files from camera (from SD Card or internal memory). My suggestion for you is to install Android Studio on the RMA station and use it just for communicating with camera. The Android Studio is free and can be easily downloaded on any Windows station. Once is installed, you just need to create a dummy project and use Device File Explorer tool to communicate with camera. The adb drivers should be automatically recognized by Windows 10 (if not, we can send them to you).

The SD Card (if mounted) can be found at: /mnt/media_rw/storage

The folder from internal memory used by firmware is: /storage/emulated/0/idrive_root

Let me know guys, if you have any question.

Regards