D8 repair and reprocessing

D8 Repair

Verify the reported issue.

Check for physical damage to the connectors or case

Motherboard Replacement

Disassembly

• Remove the SSD Sled

• Remove the two top screws on the front of the D8

• Remove the 4 screws on the back panel

• Slide the Case Top back and slowly lift up

• Disconnect the 3 cables to the Mother Board

• Lift off the Top cover and set aside

• Disconnect the cables from the Mother Board, GPS and Cellular Modules

Move GPS, SIM and Cellular Module to replacement board

GPS Module

• Remove the two screws securing the module.

• Apply Blue Locktite to the mounting studs on the new board

• Insert the two screws to secure the module (do not over torque)

Cellular Module

• Remove the two screws securing the module.

• Apply Blue Locktite to the mounting studs on the new board

• Insert the module into the socket

• Insert the two screws to secure the module (do not over torque)

SIM Card

• Push the button to the right of the SIM socket.

• Remove the SIM and insert it into the socket on the new Mother Board

• Record the last 4 digits of the SIM Card

Remove and Replace the Motherboard

• Remove the 7 screws holding the board in the case

• Verify that the replacement board has all of the same Heat tape and foam rubber

• Apply Blue Locktite to the mounting studs on the case

• Insert the 7 screws to secure the board (do not over torque)

• Place the defective Board in an anti static bag. Include a note with the serial number and problem

Update Firmware

• Connect the cables from the back Panel to the Board, GPS and Cellular modules

• Connect Power, Monitor, Camera Cable, GPS and 3G antennas

• Insert USB Stick with the latest Firmware

• Power on the DVR - Firmware should update

• Remove the USB Stick before reboot

Load Configuration

• Log into the DVR (Default user:admin , Password:123

• Shut off the Alarm (System> Exception> Buzzer OFF)

• Document the new Serial Number (System> Info> Device ID)

• Insert the USB Stick with config file

• Load configuration (System> Config> Import> USB 1)

• DVR Will Reboot (remove the USB Stick or the firmware will update again)

Verify that GPS and Cellular are working

• Log into the DVR (user:ADMIN , Password:IDRD8)(Config file changed this)

• After a minute or so you should see green bars for the cellular connection and solid red (not flashing)GPS indication

• If everything is working power off the DVR for reassembly

Reassembly

• Connect the 3 cables from the Case Top

• Slide the Case Top into the Front Panel

• Replace the 2 Screws on the front using Blue Locktite (Do not Over torque or cross thread)

• Replace the 4 Screws in the back panel using Blue Locktite (Do not Over torque or cross thread)

SSD Sled

• Verify the screws on the back connector are tight

• Open the Sled and verify the screws are all tight (have seen some loose ones)

• Replace the sled cover with the 6 screws

Final Testing

• Insert the SSD Sled and Power on the DVR

• Reformat the SSD (Floppy Icon > Format next to the SSD

• Verify each channel has video

• Close the front cover and verify that the DVR is recording.

Document and return to Stock

• Write the serial number and last 4 digits of the SIM number on a post-it and tape to the top of the DVR

• In Admin Center add the DVR (Manufacturing> D4-DVR Production> ADD> Serial Number & Item: IDRDVRD8HD

• In PodSystems Change the Name of the SIM to IDR Spare xxx where xxx is the last 3 digits of the SIM

• Get this information to Mark so he can update his spreadsheet

D8 Reprocessing

Configure for customer

• Load configuration file for correct vehicle type and time zone.

• Change name of vehicle.

• Create label with serial number, vehicle name and SIM number. Affix label to the D8 and tape second label to the top for shipping.

Change the SIM name in podsystem.

• Open new tab from Favorite Library, "User account | freedom2manage.com". PSW and login info will be already setup. Search for SIM number using filter, SIM #, and enter last four digits of SIM number in search field.

Step 2

• Assign D8 to the customer and location.