Idrive Installer Processes and Guidelines
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Idrive Installer Process and Guide
Base Station Installation
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Quoting
Determine if customer is interested in Base Station and WiFI installation
Obtain Location of installation
- To obtain an overhead view of the location to help evaluate WiFi placement and other issues
Obtain Contact(s) for:
- IT (to help determine internet, existing equipment etc)
- Facilities (structure type, electrical availability etc)
- Fleet manager for location ( to discuss fleet patterns, areas to be covered etc)
Support looks over the location, discusses with customer personnel and develops a plan
Document it and cost it and get it to sales
Sales quotes the installation and any additional equipment required. Supplies map od site from support to pin down the scope of work
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Upon Receipt of Order
Order equipment if not in stock
Schedule Installer based on equipment availability and customer schedule
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Scheduling
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Sign off
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X1 Installation
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D4 Installation
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