TEAL Global / onechip-cards

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3/30/23 We presently only have one signin for US for SIM administration

Website: https://customer.teal.global

Username: support@idriveglobal.com

Temporary Password: qwr5eyt3uphx


  Here is the PDF manual from TEAL... I have to get it exported and imported

Pages 6-9 show activation of a OneChip

TEAL Portal User Guide


OneChip eUICC > Info > General Information

1. Click the Activate button in the bottom of the Network Info widget to activate the OneChip.

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Network Plans

Every Teal OneChip is cloud enabled and fully programmable. That means it works with any of the 2000+ networks today, and any new networks or technologies added tomorrow.


Change network plan

Your OneChip will be preconfigured with a bootstrap profile: the Global Default (Roaming) plan. The The Global Default (Roaming) plan reassures connectivity wherever the location may be. Connectivity is needed to be able to change to a local plan and for the OneChip to download new operator credentials for that local plan.


Single Plan Change

OneChip eUICCs > OneChip list > i (for information) > Network Plan > Change Plan

1. Use the roll down list to find the plan of your choice. You may type in the country or operator name to narrow down your search for available plans.

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2. Select the plan of your choice. The selected plan will now show up in the “New Plan” widget.

3. Leave the Lock Profile button switched off to be able to recover the backup profile if the device leaves the intended coverage zone or encounters a network service outage. Read more about profile locking here.

4. Click “Update” to initiate the plan change. The process of downloading the operator credentials to the device will now start.

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