Difference between revisions of "D8 repair and reprocessing"
		
		
		
		
		
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| Line 80: | Line 80: | ||
<br>  | <br>  | ||
| − | ====Update Firmware   | + | ====Update Firmware====  | 
::*Connect the cables from the back Panel to the Board, GPS and Cellular modules  | ::*Connect the cables from the back Panel to the Board, GPS and Cellular modules  | ||
| Line 91: | Line 91: | ||
::* Remove the USB Stick before reboot  | ::* Remove the USB Stick before reboot  | ||
| + | |||
| + | <br>  | ||
| + | |||
| + | ====Load Configuration====  | ||
| + | |||
| + | ::*Log into the DVR (Default user:admin , Password:123  | ||
| + | |||
| + | ::*Shut off the Alarm (System> Exception> Buzzer OFF)  | ||
| + | |||
| + | ::*Document the new Serial Number (System> Info> Device ID)  | ||
| + | |||
| + | ::*Insert the USB Stick with config file  | ||
| + | |||
| + | ::*Load configuration (System> Config> Import> USB 1)  | ||
| + | |||
| + | ::*DVR Will Reboot  | ||
| + | |||
| + | <br>  | ||
| + | |||
| + | ====Verify that GPS and Cellular are working====  | ||
| + | |||
| + | ::*Log into the DVR (user:ADMIN , Password:IDRD8)(Config file changed this)  | ||
| + | |||
| + | ::* After a minute or so you should see green bars for the cellular connection and solid red (not flashing)GPS indication  | ||
| + | |||
| + | ::* If everyting is working power off the DVR for reassembly  | ||
<br>  | <br>  | ||
Revision as of 18:21, 16 January 2019
D8 Repair
Verify the reported issue.
Check for physical damage to the connectors or case
Motherboard Replacement
Open the DVR case
- Remove the SSD Sled
 
- Remove the two top screws on the front of the D8
 
- Remove the 4 screws on the back panel
 
- Slide the top cover back and slowly lift up
 
- Disconnect the 3 cables to the Mother Board
 
- Lift off the Top cover and set aside
 
Remove Back Panel
- Disconnect the cables from the Mother Board, GPS and Cellular Modules
 
Move GPS, SIM and Cellular Module to replacement board
GPS Module
- Remove the two screws securing the module.
 
- Apply Blue Locktite to the mounting studs on the new board
 
- Insert the two screws to secure the module (do not over torque)
 
Cellular Module
- Remove the two screws securing the module.
 
- Apply Blue Locktite to the mounting studs on the new board
 
- Insert the module into the socket
 
- Insert the two screws to secure the module (do not over torque)
 
SIM Card
- Push the button to the right of the SIM socket.
 
- Remove the SIM and insert it into the socket on the new Mother Board
 
- Record the last 4 digits of the SIM Card
 
Remove and Replace the Motherboard
- Remove the 7 screws holding the board in the case
 
- Verify that the replacement board has all of the same Heat tape and foam rubber
 
- Apply Blue Locktite to the mounting studs on the case
 
- Insert the 7 screws to secure the board (do not over torque)
 
- Place the defective Board in an anti static bag. Include a note with the serial number and problem
 
Update Firmware
- Connect the cables from the back Panel to the Board, GPS and Cellular modules
 
- Connect Power, Monitor, Camera Cable, GPS and 3G antennas
 
- Insert USB Stick with the latest Firmware
 
- Power on the DVR - Firmware should update
 
- Remove the USB Stick before reboot
 
Load Configuration
- Log into the DVR (Default user:admin , Password:123
 
- Shut off the Alarm (System> Exception> Buzzer OFF)
 
- Document the new Serial Number (System> Info> Device ID)
 
- Insert the USB Stick with config file
 
- Load configuration (System> Config> Import> USB 1)
 
- DVR Will Reboot
 
Verify that GPS and Cellular are working
- Log into the DVR (user:ADMIN , Password:IDRD8)(Config file changed this)
 
- After a minute or so you should see green bars for the cellular connection and solid red (not flashing)GPS indication
 
- If everyting is working power off the DVR for reassembly
 
D8 Reprocessing
Configure for customer