Difference between revisions of "BNSF D8 device and alert management"

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*Log into Admin Center and navigate to the customer (BNSF Railway)
 
*Log into Admin Center and navigate to the customer (BNSF Railway)
  
*Click Login as Client <span style="color: red">(this is pointed to tracking.idriveglobal.com/gps which will become the real site. At the moment it does not have the full functionality so we will use tracking-demo.idriveglobal.com for the moment)
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*Click Login as Client (BNSF)
 +
 
 +
Click on LTI <span style="color: red">(for BNSF only this is pointed to tracking.idriveglobal.com/gps which will eventually migrate to the real site.)
  
 
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<br>

Revision as of 16:06, 5 September 2017

BNSF D8 Device and Alerts Management

Base Station

Control Center is required to enter vehicles and contacts for a location so that the D8 device can be associated with it. LTI/Global Center needs this information to exist so the alerts can be set up and it cannot be created in Global Center at this time.

Many of the BNSF locations with D8 alert monitoring do not have a physical base station associated with them and he existing BNSF locations with base stations have connections with global center shut down. There are some BNSF locations that are collocated with other companies that have base stations but they are other companies.

We need to have a virtual base station(s) so the data entry can be done.



Virtual Base Station

This is a real base station located somewhere in Idrive. SB?

We will create the SIG site and use that product code to install Control Center on a computer in SB or RO (maybe both which will require another Validation code from another BNSF location)


Virtual Base Station Config Steps

  • Log into Admin Center and navigate to the customer (BNSF Railway)
  • Click 'Add Location & Product Key
  • Use product key to install control center on and Idrive computer.



Create Company -(if not BNSF Railway)

Create Location (if it does not exist)

Assign Devices -

Enter Vehicles - (can vehicles be transffered to different locations?

Enter Contacts -


Adding New Vehicles

  • Access Idrive Control Center on designated "BNSF Idrive Support" machine.
  • Go to "Fleet Manager" at the top and go to "Vehicles" on the left side.
  • Choose "Add a New Vehicle"
  • Input known vehicle name (retreived from BNSF documentation) and set location to "Idrive Support"
  • Input all other required information while giving any unknowns arbitrary information.


LTI Alerts Management

About Alerts

When video is lost for some amount of time an email alert will be sent. There are time filters to eliminate short loss alerts. Need the time from Florin.

A distribution group has been created to distribute this email to the concerned parties in Idrive. bnsfalerts@idriveglobal.com

A separate email will go to the designated BNSF location manager.

The real LTI site is not ready yet so we will use the demo site at the moment


Log into LTI

  • Log into Admin Center and navigate to the customer (BNSF Railway)
  • Click Login as Client (BNSF)

Click on LTI (for BNSF only this is pointed to tracking.idriveglobal.com/gps which will eventually migrate to the real site.)


Settings


LTI Notes

Sample of string sent

From Florin 8/30/17:

Hi Mark, Looks that the device has connected for few times reporting no cameras installed and not recording - here is the last connection server log:

CONNECTION

New client connection from ::ffff:81.88.163.217:34681 @ 2017-08-28T00:01:30.103Z

Data received @ 2017-08-28T00:01:30.173Z

                                      1. HANDSHAKE ################# ON => { sn: '1708110012',

videoChannelsAvailable: 8,

lid: '65cfb0bc',

version: '201708221720',

networkType: 0,

recordingStatus: 0,

cameraLossStatus: 255 }

HANDSHAKE ( 1708110012 )

LTI_Set_GPS_Status_Last OK

Data received @ 2017-08-28T00:01:32.372Z

                                      1. ALARM ################# ON => { sn: '1708110012', alarmType: 20, alarmTime: '20170827164423' }

Data received @ 2017-08-28T00:01:38.054Z

                                      1. ALARM ################# ON => { sn: '1708110012', alarmType: 21, alarmTime: '20170827164423' }

Data received @ 2017-08-28T00:01:43.004Z

                                      1. ALARM ################# ON => { sn: '1708110012', alarmType: 22, alarmTime: '20170827164423' }

Data received @ 2017-08-28T00:01:48.062Z

                                      1. ALARM ################# ON => { sn: '1708110012', alarmType: 23, alarmTime: '20170827164423' }

Data received @ 2017-08-28T00:01:53.062Z

                                      1. ALARM ################# ON => { sn: '1708110012', alarmType: 28, alarmTime: '20170827164423' }

Connection from ::ffff:81.88.163.217 closed s/n 1708110012

Florin comments

alarmType 20 – 27, represents camera disconnect, channel 1 – 8.

Only 4 alarms are triggered because dvr have been set to use only these channels probably. Type 28 represents not recording.

Also, I have asked their engineers about cellular status values, under DVR>Settings>Network>Status>Cellular>Status, here is the answer (and my comments): “if the device report 27 once, it means the device has connected the net successed;”

“DEVICE_INIT = 200, DEVICE_HARDWARE_ERR,//201 DEVICE_HARDWARE_OK,//202 DEVICE_OPEN_ERR,//203 DEVICE_OPEN_OK,//204 (modem present) DEVICE_GPS_RESET,//205 DEVICE_ATI_ERR, DEVICE_ATI_OK, (get modem FW version) DEVICE_CPIN_ERR, DEVICE_CPIN_OK, (pass the PIN – probably checks if the SIM card has PIN) DEVICE_CSQ_ERR, DEVICE_CSQ_OK, //211 (get signal strength) DEVICE_NET_TYPE_ERR, DEVICE_NET_TYPE_OK, (get network – modem registered) DEVICE_GET_APN_ERR, DEVICE_GET_APN_OK, DEVICE_SET_APN_ERR, //216 DEVICE_SET_APN_OK, (set APN)

DEVICE_GSSTATUS_ERR, DEVICE_GSSTATUS_OK,

DEVICE_PDP_ERR,//220 DEVICE_PDP_OK,

DEVICE_SET_PDP_ERR, DEVICE_SET_PDP_OK, (set PDP context)

DEVICE_DUAL_ERR,//224 DEVICE_DUAL_OK,

DEVICE_IP_ERR, DEVICE_IP_OK (have received IP address)

increase by degrees”