Difference between revisions of "D8 repair and reprocessing"
		
		
		
		
		
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::*Place the defective Board in an anti static bag. Include a note with the serial number and problem  | ::*Place the defective Board in an anti static bag. Include a note with the serial number and problem  | ||
| + | |||
| + | <br>  | ||
| + | |||
| + | ====Update Firmware and Config====  | ||
| + | |||
| + | ::*Connect the cables from the back Panel to the Board, GPS and Cellular modules  | ||
| + | |||
| + | ::*Connect Power, Monitor, Camera Cable, GPS and 3G antennas  | ||
| + | |||
| + | ::* Insert USB Stick with the latest Firmware  | ||
| + | |||
| + | ::* Power on the DVR - Firmware should update  | ||
| + | |||
| + | ::* Remove the USB Stick before reboot  | ||
<br>  | <br>  | ||
Revision as of 18:09, 16 January 2019
D8 Repair
Verify the reported issue.
Check for physical damage to the connectors or case
Motherboard Replacement
Open the DVR case
- Remove the SSD Sled
 
- Remove the two top screws on the front of the D8
 
- Remove the 4 screws on the back panel
 
- Slide the top cover back and slowly lift up
 
- Disconnect the 3 cables to the Mother Board
 
- Lift off the Top cover and set aside
 
Remove Back Panel
- Disconnect the cables from the Mother Board, GPS and Cellular Modules
 
Move GPS, SIM and Cellular Module to replacement board
GPS Module
- Remove the two screws securing the module.
 
- Apply Blue Locktite to the mounting studs on the new board
 
- Insert the two screws to secure the module (do not over torque)
 
Cellular Module
- Remove the two screws securing the module.
 
- Apply Blue Locktite to the mounting studs on the new board
 
- Insert the module into the socket
 
- Insert the two screws to secure the module (do not over torque)
 
SIM Card
- Push the button to the right of the SIM socket.
 
- Remove the SIM and insert it into the socket on the new Mother Board
 
- Record the last 4 digits of the SIM Card
 
Remove and Replace the Motherboard
- Remove the 7 screws holding the board in the case
 
- Verify that the replacement board has all of the same Heat tape and foam rubber
 
- Apply Blue Locktite to the mounting studs on the case
 
- Insert the 7 screws to secure the board (do not over torque)
 
- Place the defective Board in an anti static bag. Include a note with the serial number and problem
 
Update Firmware and Config
- Connect the cables from the back Panel to the Board, GPS and Cellular modules
 
- Connect Power, Monitor, Camera Cable, GPS and 3G antennas
 
- Insert USB Stick with the latest Firmware
 
- Power on the DVR - Firmware should update
 
- Remove the USB Stick before reboot
 
D8 Reprocessing
Configure for customer