D8 repair and reprocessing

D8 Repair

Verify the reported issue.

Check for physical damage to the connectors or case

Motherboard Replacement

Disassembly

• Remove the SSD Sled

• Remove the two top screws on the front of the D8

• Remove the 4 screws on the back panel

• Slide the Case Top back and slowly lift up

• Disconnect the 3 cables to the Mother Board

• Lift off the Top cover and set aside

• Disconnect the cables from the Mother Board, GPS and Cellular Modules

Move GPS, SIM and Cellular Module to replacement board

GPS Module

• Remove the two screws securing the module.

• Apply Blue Locktite to the mounting studs on the new board

• Insert the two screws to secure the module (do not over torque)

Cellular Module

• Remove the two screws securing the module.

• Apply Blue Locktite to the mounting studs on the new board

• Insert the module into the socket

• Insert the two screws to secure the module (do not over torque)

SIM Card

• Push the button to the right of the SIM socket.

• Remove the SIM and insert it into the socket on the new Mother Board

• Record the last 4 digits of the SIM Card

Remove and Replace the Motherboard

• Remove the 7 screws holding the board in the case

• Verify that the replacement board has all of the same Heat tape and foam rubber

• Apply Blue Locktite to the mounting studs on the case

• Insert the 7 screws to secure the board (do not over torque)

• Place the defective Board in an anti static bag. Include a note with the serial number and problem

Update Firmware

• Connect the cables from the back Panel to the Board, GPS and Cellular modules

• Connect Power, Monitor, Camera Cable, GPS and 3G antennas

• Insert USB Stick with the latest Firmware

• Power on the DVR - Firmware should update

• Remove the USB Stick before reboot

Load Configuration

• Log into the DVR (Default user:admin , Password:123

• Shut off the Alarm (System> Exception> Buzzer OFF)

• Document the new Serial Number (System> Info> Device ID)

• Insert the USB Stick with config file

• Load configuration (System> Config> Import> USB 1)

• DVR Will Reboot (remove the USB Stick or the firmware will update again)

Verify that GPS and Cellular are working

• Log into the DVR (user:ADMIN , Password:IDRD8)(Config file changed this)

• After a minute or so you should see green bars for the cellular connection and solid red (not flashing)GPS indication

• If everything is working power off the DVR for reassembly

Reassembly

• Connect the 3 cables from the Case Top

• Slide the Case Top into the Front Panel

• Replace the 2 Screws on the front using Blue Locktite (Do not Over torque or cross thread)

• Replace the 4 Screws in the back panel using Blue Locktite (Do not Over torque or cross thread)

SSD Sled

• Verify the screws on the back connector are tight

• Open the Sled and verify the screws are all tight (have seen some loose ones)

• Replace the sled cover with the 6 screws

Final Testing

• Insert the SSD Sled and Power on the DVR

• Reformat the SSD (Floppy Icon > Format next to the SSD

• Verify each channel has video

• Close the front cover and verify that the DVR is recording.

Document and return to Stock

• Write the serial number and last 4 digits of the SIM number on a post-it and tape to the top of the DVR

• In Admin Center add the DVR (Manufacturing> D4-DVR Production> ADD> Serial Number & Item: IDRDVRD8HD

• In PodSystems Change the Name of the SIM to IDR Spare xxx where xxx is the last 3 digits of the SIM

• Get this information to Mark so he can update his spreadsheet

D8 Reprocessing

Configure for customer

• Load configuration file for correct vehicle type and time zone.

• Change name of vehicle.

• Create label with serial number, vehicle name and SIM number. Affix label to the D8 and tape second label to the top for shipping.

Change the SIM name in podsystem.

• Open new tab from Favorite Library, "User account | freedom2manage.com". PSW and login info will be already setup. Search for SIM number using advanced filter, SIM #, and enter last four digits of SIM number in search field.

• Select the correct SIM number according to last four digits. If search produces too many, enter more preceding digits if fewer results are desired. Click the SIM number and go to name field, change the company name, location, and vehicle number. Submit.

• Assign D8 to the customer and location.

• Assign new S/N of MB of D8 to AC system, by going to AC "Manufacturing>D4 DVR Production", then click "add". Enter the S/N and select IDRDVR8HD in item drop down menu. Click "Add Device" to complete task.