Difference between revisions of "D8 repair and reprocessing"
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::*Remove the 4 screws on the back panel | ::*Remove the 4 screws on the back panel | ||
− | ::*Slide the | + | ::*Slide the Case Top back and slowly lift up |
::*Disconnect the 3 cables to the Mother Board | ::*Disconnect the 3 cables to the Mother Board | ||
Line 28: | Line 28: | ||
====Move GPS, SIM and Cellular Module to replacement board==== | ====Move GPS, SIM and Cellular Module to replacement board==== | ||
+ | |||
<br> | <br> | ||
Line 113: | Line 114: | ||
::* If everything is working power off the DVR for reassembly | ::* If everything is working power off the DVR for reassembly | ||
+ | |||
+ | <br> | ||
+ | |||
+ | ====Reassembly==== | ||
+ | |||
+ | ::*Connect the 3 cables from the Case Top | ||
+ | |||
+ | ::*Slide the Case Top into the Front Panel | ||
+ | |||
+ | ::*Replace the 2 Screws on the front using Blue Locktite ('''Do not Over torque or cross thread''') | ||
+ | |||
+ | ::*Replace the 4 Screws in the back panel using Blue Locktite ('''Do not Over torque or cross thread''') | ||
<br> | <br> |
Revision as of 18:42, 16 January 2019
D8 Repair
Verify the reported issue.
Check for physical damage to the connectors or case
Motherboard Replacement
Disassembly
- Remove the SSD Sled
- Remove the two top screws on the front of the D8
- Remove the 4 screws on the back panel
- Slide the Case Top back and slowly lift up
- Disconnect the 3 cables to the Mother Board
- Lift off the Top cover and set aside
- Disconnect the cables from the Mother Board, GPS and Cellular Modules
Move GPS, SIM and Cellular Module to replacement board
GPS Module
- Remove the two screws securing the module.
- Apply Blue Locktite to the mounting studs on the new board
- Insert the two screws to secure the module (do not over torque)
Cellular Module
- Remove the two screws securing the module.
- Apply Blue Locktite to the mounting studs on the new board
- Insert the module into the socket
- Insert the two screws to secure the module (do not over torque)
SIM Card
- Push the button to the right of the SIM socket.
- Remove the SIM and insert it into the socket on the new Mother Board
- Record the last 4 digits of the SIM Card
Remove and Replace the Motherboard
- Remove the 7 screws holding the board in the case
- Verify that the replacement board has all of the same Heat tape and foam rubber
- Apply Blue Locktite to the mounting studs on the case
- Insert the 7 screws to secure the board (do not over torque)
- Place the defective Board in an anti static bag. Include a note with the serial number and problem
Update Firmware
- Connect the cables from the back Panel to the Board, GPS and Cellular modules
- Connect Power, Monitor, Camera Cable, GPS and 3G antennas
- Insert USB Stick with the latest Firmware
- Power on the DVR - Firmware should update
- Remove the USB Stick before reboot
Load Configuration
- Log into the DVR (Default user:admin , Password:123
- Shut off the Alarm (System> Exception> Buzzer OFF)
- Document the new Serial Number (System> Info> Device ID)
- Insert the USB Stick with config file
- Load configuration (System> Config> Import> USB 1)
- DVR Will Reboot
Verify that GPS and Cellular are working
- Log into the DVR (user:ADMIN , Password:IDRD8)(Config file changed this)
- After a minute or so you should see green bars for the cellular connection and solid red (not flashing)GPS indication
- If everything is working power off the DVR for reassembly
Reassembly
- Connect the 3 cables from the Case Top
- Slide the Case Top into the Front Panel
- Replace the 2 Screws on the front using Blue Locktite (Do not Over torque or cross thread)
- Replace the 4 Screws in the back panel using Blue Locktite (Do not Over torque or cross thread)
SSD Sled
- Verify the screws on the back connector are tight
- Open the Sled and verify the screws are all tight (have seen some loose ones)
D8 Reprocessing
Configure for customer