Difference between revisions of "D8 repair and reprocessing"
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<br> | <br> | ||
− | ====Update Firmware | + | ====Update Firmware==== |
::*Connect the cables from the back Panel to the Board, GPS and Cellular modules | ::*Connect the cables from the back Panel to the Board, GPS and Cellular modules | ||
Line 91: | Line 91: | ||
::* Remove the USB Stick before reboot | ::* Remove the USB Stick before reboot | ||
+ | |||
+ | <br> | ||
+ | |||
+ | ====Load Configuration==== | ||
+ | |||
+ | ::*Log into the DVR (Default user:admin , Password:123 | ||
+ | |||
+ | ::*Shut off the Alarm (System> Exception> Buzzer OFF) | ||
+ | |||
+ | ::*Document the new Serial Number (System> Info> Device ID) | ||
+ | |||
+ | ::*Insert the USB Stick with config file | ||
+ | |||
+ | ::*Load configuration (System> Config> Import> USB 1) | ||
+ | |||
+ | ::*DVR Will Reboot | ||
+ | |||
+ | <br> | ||
+ | |||
+ | ====Verify that GPS and Cellular are working==== | ||
+ | |||
+ | ::*Log into the DVR (user:ADMIN , Password:IDRD8)(Config file changed this) | ||
+ | |||
+ | ::* After a minute or so you should see green bars for the cellular connection and solid red (not flashing)GPS indication | ||
+ | |||
+ | ::* If everyting is working power off the DVR for reassembly | ||
<br> | <br> |
Revision as of 18:21, 16 January 2019
D8 Repair
Verify the reported issue.
Check for physical damage to the connectors or case
Motherboard Replacement
Open the DVR case
- Remove the SSD Sled
- Remove the two top screws on the front of the D8
- Remove the 4 screws on the back panel
- Slide the top cover back and slowly lift up
- Disconnect the 3 cables to the Mother Board
- Lift off the Top cover and set aside
Remove Back Panel
- Disconnect the cables from the Mother Board, GPS and Cellular Modules
Move GPS, SIM and Cellular Module to replacement board
GPS Module
- Remove the two screws securing the module.
- Apply Blue Locktite to the mounting studs on the new board
- Insert the two screws to secure the module (do not over torque)
Cellular Module
- Remove the two screws securing the module.
- Apply Blue Locktite to the mounting studs on the new board
- Insert the module into the socket
- Insert the two screws to secure the module (do not over torque)
SIM Card
- Push the button to the right of the SIM socket.
- Remove the SIM and insert it into the socket on the new Mother Board
- Record the last 4 digits of the SIM Card
Remove and Replace the Motherboard
- Remove the 7 screws holding the board in the case
- Verify that the replacement board has all of the same Heat tape and foam rubber
- Apply Blue Locktite to the mounting studs on the case
- Insert the 7 screws to secure the board (do not over torque)
- Place the defective Board in an anti static bag. Include a note with the serial number and problem
Update Firmware
- Connect the cables from the back Panel to the Board, GPS and Cellular modules
- Connect Power, Monitor, Camera Cable, GPS and 3G antennas
- Insert USB Stick with the latest Firmware
- Power on the DVR - Firmware should update
- Remove the USB Stick before reboot
Load Configuration
- Log into the DVR (Default user:admin , Password:123
- Shut off the Alarm (System> Exception> Buzzer OFF)
- Document the new Serial Number (System> Info> Device ID)
- Insert the USB Stick with config file
- Load configuration (System> Config> Import> USB 1)
- DVR Will Reboot
Verify that GPS and Cellular are working
- Log into the DVR (user:ADMIN , Password:IDRD8)(Config file changed this)
- After a minute or so you should see green bars for the cellular connection and solid red (not flashing)GPS indication
- If everyting is working power off the DVR for reassembly
D8 Reprocessing
Configure for customer