Difference between revisions of "D8 repair and reprocessing"

From Idrive
Jump to navigation Jump to search
Line 77: Line 77:
  
 
::*Place the defective Board in an anti static bag. Include a note with the serial number and problem
 
::*Place the defective Board in an anti static bag. Include a note with the serial number and problem
 +
 +
<br>
 +
 +
====Update Firmware and Config====
 +
 +
::*Connect the cables from the back Panel to the Board, GPS and Cellular modules
 +
 +
::*Connect Power, Monitor, Camera Cable, GPS and 3G antennas
 +
 +
::* Insert USB Stick with the latest Firmware
 +
 +
::* Power on the DVR - Firmware should update
 +
 +
::* Remove the USB Stick before reboot
  
 
<br>
 
<br>

Revision as of 18:09, 16 January 2019

D8 Repair

Verify the reported issue.

Check for physical damage to the connectors or case


Motherboard Replacement

Open the DVR case

  • Remove the SSD Sled
  • Remove the two top screws on the front of the D8
  • Remove the 4 screws on the back panel
  • Slide the top cover back and slowly lift up
  • Disconnect the 3 cables to the Mother Board
  • Lift off the Top cover and set aside


Remove Back Panel

  • Disconnect the cables from the Mother Board, GPS and Cellular Modules


Move GPS, SIM and Cellular Module to replacement board

GPS Module
  • Remove the two screws securing the module.
  • Apply Blue Locktite to the mounting studs on the new board
  • Insert the two screws to secure the module (do not over torque)


Cellular Module
  • Remove the two screws securing the module.
  • Apply Blue Locktite to the mounting studs on the new board
  • Insert the module into the socket
  • Insert the two screws to secure the module (do not over torque)


SIM Card
  • Push the button to the right of the SIM socket.
  • Remove the SIM and insert it into the socket on the new Mother Board
  • Record the last 4 digits of the SIM Card


Remove and Replace the Motherboard

  • Remove the 7 screws holding the board in the case
  • Verify that the replacement board has all of the same Heat tape and foam rubber
  • Apply Blue Locktite to the mounting studs on the case
  • Insert the 7 screws to secure the board (do not over torque)
  • Place the defective Board in an anti static bag. Include a note with the serial number and problem


Update Firmware and Config

  • Connect the cables from the back Panel to the Board, GPS and Cellular modules
  • Connect Power, Monitor, Camera Cable, GPS and 3G antennas
  • Insert USB Stick with the latest Firmware
  • Power on the DVR - Firmware should update
  • Remove the USB Stick before reboot


D8 Reprocessing

Configure for customer