Difference between revisions of "D8 repair and reprocessing"
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::*Place the defective Board in an anti static bag. Include a note with the serial number and problem | ::*Place the defective Board in an anti static bag. Include a note with the serial number and problem | ||
+ | |||
+ | <br> | ||
+ | |||
+ | ====Update Firmware and Config==== | ||
+ | |||
+ | ::*Connect the cables from the back Panel to the Board, GPS and Cellular modules | ||
+ | |||
+ | ::*Connect Power, Monitor, Camera Cable, GPS and 3G antennas | ||
+ | |||
+ | ::* Insert USB Stick with the latest Firmware | ||
+ | |||
+ | ::* Power on the DVR - Firmware should update | ||
+ | |||
+ | ::* Remove the USB Stick before reboot | ||
<br> | <br> |
Revision as of 18:09, 16 January 2019
D8 Repair
Verify the reported issue.
Check for physical damage to the connectors or case
Motherboard Replacement
Open the DVR case
- Remove the SSD Sled
- Remove the two top screws on the front of the D8
- Remove the 4 screws on the back panel
- Slide the top cover back and slowly lift up
- Disconnect the 3 cables to the Mother Board
- Lift off the Top cover and set aside
Remove Back Panel
- Disconnect the cables from the Mother Board, GPS and Cellular Modules
Move GPS, SIM and Cellular Module to replacement board
GPS Module
- Remove the two screws securing the module.
- Apply Blue Locktite to the mounting studs on the new board
- Insert the two screws to secure the module (do not over torque)
Cellular Module
- Remove the two screws securing the module.
- Apply Blue Locktite to the mounting studs on the new board
- Insert the module into the socket
- Insert the two screws to secure the module (do not over torque)
SIM Card
- Push the button to the right of the SIM socket.
- Remove the SIM and insert it into the socket on the new Mother Board
- Record the last 4 digits of the SIM Card
Remove and Replace the Motherboard
- Remove the 7 screws holding the board in the case
- Verify that the replacement board has all of the same Heat tape and foam rubber
- Apply Blue Locktite to the mounting studs on the case
- Insert the 7 screws to secure the board (do not over torque)
- Place the defective Board in an anti static bag. Include a note with the serial number and problem
Update Firmware and Config
- Connect the cables from the back Panel to the Board, GPS and Cellular modules
- Connect Power, Monitor, Camera Cable, GPS and 3G antennas
- Insert USB Stick with the latest Firmware
- Power on the DVR - Firmware should update
- Remove the USB Stick before reboot
D8 Reprocessing
Configure for customer