Idrive Installer Processes and Guidelines

Idrive Installer Process and Guide

Base Station Installation

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Quoting

Determine if customer is interested in Base Station and WiFI installation

Obtain Location of installation

• To obtain an overhead view of the location to help evaluate WiFi placement and other issues

Obtain Contact(s) for:

• IT (to help determine internet, existing equipment etc)
• Facilities (structure type, electrical availability etc)
• Fleet manager for location ( to discuss fleet patterns, areas to be covered etc)

Support looks over the location, discusses with customer personnel and develops a plan

Document it and cost it and get it to sales

Sales quotes the installation and any additional equipment required. Supplies map od site from support to pin down the scope of work

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Upon Receipt of Order

Order equipment if not in stock

• D4 DVRs

• Correct mix of Cameras

• Monitor?

• Cables - how many, what length

• Security Lock Box?

• Disk Reader?

Schedule Installer based on equipment availability and customer schedule

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Installer Initial Actions

Quantify the Job

• How Many

• Special tools or installation requirements

• How Long should it take

• Special instructions?

Scheduling

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Sign off

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X1 Installation

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D4 Installation

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