Extended Video Request I - Revision history

Madalina: /* How to request an extended video */

2022-03-16T13:18:22Z

How to request an extended video

Madalina: /* How to request an extended video */

2022-03-16T13:13:13Z

How to request an extended video

Madalina at 13:13, 16 March 2022

2022-03-16T13:13:00Z

Madalina at 13:11, 16 March 2022

2022-03-16T13:11:17Z

Madalina at 13:04, 16 March 2022

2022-03-16T13:04:53Z

Madalina: /* How to request an extended video */

2022-03-16T12:56:46Z

How to request an extended video

Madalina: /* How to request an extended video */

2022-03-16T12:53:10Z

How to request an extended video

Madalina at 12:50, 16 March 2022

2022-03-16T12:50:00Z

Madalina: Created page with "=Extended Video Request I= ==How it works== *While idrive camera is online, it will record 2-minutes videos, one after another. These videos will be saved on camera’s SD c..."

2022-03-16T12:49:43Z

Created page with "=Extended Video Request I= ==How it works== *While idrive camera is online, it will record 2-minutes videos, one after another. These videos will be saved on camera’s SD c..."

New page

=Extended Video Request I=

==How it works==

*While idrive camera is online, it will record 2-minutes videos, one after another. These videos will be saved on camera’s SD card (64 GB can store around 25h of clips). When SD card is full, camera will delete the eldest video and will add a new one.
*Extended Video request is a cellular event, created based on a Continuous Recording segment and it will be saved on the card only if it couldn’t be sent via cellular and will try on and on until it succeed.
*If a low-resolution event is uploaded and then the user requests the same Extended video segment from the App, the App will upload a new event, with a new ID.
*For the moment user will not have the possibility to hide the request message from AI camera’s display.

==How to request an extended video==

@@ Line 10: / Line 10: @@
 [[File:Howto.PNG]]
-[[File:Req.PNG]]
+[[File:Howtoreq1.PNG]]
 Users can request two types of Extended Videos:
@@ Line 18: / Line 18: @@
 . High quality – will upload an 8-seconds event.
-[[File:Switch.PNG]]
+[[File:Switchreqs.PNG]]
 *User needs to know that the 60 sec video is implemented in a way to include the selected GPS point and possible enclosed points (depending on  vehicle’s speed), but keep in mind that the video can start a minute or two before/after the selected point.

← Older revision		Revision as of 13:13, 16 March 2022
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	1. Low quality (default) – will upload a 1 minute event;		1. Low quality (default) – will upload a 1 minute event;
		+
	2. High quality – will upload an 8-seconds event.		2. High quality – will upload an 8-seconds event.

@@ Line 13: / Line 13: @@
 Users can request two types of Extended Videos:
 . Low quality (default) – will upload a 1 minute event;
 . High quality – will upload an 8-seconds event.

← Older revision		Revision as of 13:11, 16 March 2022
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	**Global Notifications;		**Global Notifications;
	**Email -> 'More details' button.		**Email -> 'More details' button.
		+	*Extended Video request is limited at 4 requests per same interval. After 4th request on the same segment, the button will be disabled. Also, if an error occurs or there are too many requests in the process, the button also will be disabled.
		+	*Each company will have a limit of Live Telematics and Extended Video requests.
		+
		+	[[File:Howmanyreq.PNG]]
		+
		+	==Extended video alerts==
		+
		+	*Extended Video has a ‘System’ alert type, which is created default for every active company.
		+	*This type of alert cannot be deleted.
		+	*User will have the possibility to receive the notification on his email.
		+	*This alert is set per company (all vehicles), so user will not be able to add alert/email per vehicle.
		+
		+	These alerts will be sent as notifications in:
		+
		+	*GPS Tracker -> Alerts panel (default) – sometimes thumbnail might be missing.
		+
		+	[[File:Alerts.PNG]]
		+
		+	*Global notifications (default)
		+
		+	[[File:Gn.PNG]]
		+
		+	*Email (Configurable)
		+
		+	**To configure email notification, user must add his email in the section below. This way user will receive mail notifications for vehicles within the company. (As I specified, notifications cannot be created per vehicle).
		+
		+	[[File:Emailalert.PNG]]

← Older revision		Revision as of 13:04, 16 March 2022
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	*User can request extended videos, both when camera is online or offline.		*User can request extended videos, both when camera is online or offline.
	**If user request an Extended video when camera is online, the following confirmation pop-up will appear:		**If user request an Extended video when camera is online, the following confirmation pop-up will appear:
		+
		+	[[File:Reqonline.PNG]]
		+
		+	**If user request an Extended Video when camera is offline, the following pop-up will appear, and it will be specified that camera is offline, and user will be notified when the event requested will be available.
		+
		+	[[File:Reqoff.PNG]]
		+
		+	*Sometimes the thumbnails from the pop-up might be missing, but user still can make requests. – It is not a Bug!
		+
		+	[[File:Nophoto.PNG]]
		+
		+	*Some Extended Videos can be larger than 10MB and in these cases the file cannot be sent via email from iris. In this situation user can download the event and send it via Outlook or another email app.
		+	*After a user requests an Extended video, the following info toasts may appear:
		+	**If the Extended video request was uploaded with success:
		+
		+	[[File:Success.PNG]]
		+
		+	**If there are too many requests in progress:
		+
		+	[[File:Toomany.PNG]]
		+
		+	**If there is an error and the request cannot be made:
		+
		+	[[File:Erroroccured.PNG]]
		+
		+	*After the event is uploaded, user can play it from:
		+	**Events page -> Events list;
		+	**GPS Tracker -> Events list;
		+	**Global Notifications;
		+	**Email -> 'More details' button.

← Older revision		Revision as of 12:56, 16 March 2022
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	[[File:Howto.PNG]]		[[File:Howto.PNG]]
		+
		+	[[File:Req.PNG]]
		+
		+	Users can request two types of Extended Videos:
		+	1. Low quality (default) – will upload a 1 minute event;
		+	2. High quality – will upload an 8-seconds event.
		+
		+	[[File:Switch.PNG]]
		+
		+	*User needs to know that the 60 sec video is implemented in a way to include the selected GPS point and possible enclosed points (depending on vehicle’s speed), but keep in mind that the video can start a minute or two before/after the selected point.
		+	*The 8 sec video is generated exactly on the selected point’s timestamp (first 8 seconds), user might miss the important events, but 60 sec video will cover this.
		+	*User can request extended videos, both when camera is online or offline.
		+	**If user request an Extended video when camera is online, the following confirmation pop-up will appear:

← Older revision		Revision as of 12:53, 16 March 2022
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	==How to request an extended video==		==How to request an extended video==
		+
		+	[[File:Howto.PNG]]

← Older revision		Revision as of 12:50, 16 March 2022
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−	~~=Extended Video Request I=~~
−
	==How it works==		==How it works==