Idrive - User contributions [en]

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:21:48Z

Taylor: /* Final Docs */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Determine if there is something special relating to the RMA (Pull Footage, send to RO, Returned Test Camera etc.)

Enter relevant info into the RMA Spreadsheet.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else! To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

Set the hardware issue in AC

 

==Programming==
*Note: Unlike previous Idrive X-series cameras, the Ai does not need to be disassembled to connect to factory tool. It will need to be disassembled if there are any internal issues.

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Use the "New RMA Shipping Form" on the "Support" network share to create a detailed packing list including repairs made to Ai unit.

Give cameras and two printed copies of RMA Shipping form to shipping.

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:21:38Z

Taylor: /* Final Docs */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Determine if there is something special relating to the RMA (Pull Footage, send to RO, Returned Test Camera etc.)

Enter relevant info into the RMA Spreadsheet.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else! To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

Set the hardware issue in AC

 

==Programming==
*Note: Unlike previous Idrive X-series cameras, the Ai does not need to be disassembled to connect to factory tool. It will need to be disassembled if there are any internal issues.

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Use the "New RMA Shipping Form" on the "Support" network share to create a detailed packing list including repairs made to Ai unit.

Give camera and two printed copies of RMA Shipping form to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:19:08Z

Taylor: /* Receive RMA */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Determine if there is something special relating to the RMA (Pull Footage, send to RO, Returned Test Camera etc.)

Enter relevant info into the RMA Spreadsheet.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else! To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

Set the hardware issue in AC

 

==Programming==
*Note: Unlike previous Idrive X-series cameras, the Ai does not need to be disassembled to connect to factory tool. It will need to be disassembled if there are any internal issues.

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Give camera to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:17:35Z

Taylor: /* Programming */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Enter into the RMA Spreadsheet

After footage has been recoevered refresh the firmware on the Ai. (Need to see new errors if SD card/Wifi/Cell do not work and how to fix).

When the Factory Tool process completes, generate an event on the Ai and turn off ignition power on the switch. This should cause the Ai to connect to a local wifi network and transfer files.

Once the Ai is confirmed working update AC and set RMA status to "In Factory - Repaired" with relevant repairs for the unit.

Create an RMA packing sheet using "New RMA Shipping Form" on the Support network share. Update the sheet with the repairs needed for the Ai unit.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else! To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

Set the hardware issue in AC

 

==Programming==
*Note: Unlike previous Idrive X-series cameras, the Ai does not need to be disassembled to connect to factory tool. It will need to be disassembled if there are any internal issues.

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Give camera to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:17:27Z

Taylor: /* Initial Test */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Enter into the RMA Spreadsheet

After footage has been recoevered refresh the firmware on the Ai. (Need to see new errors if SD card/Wifi/Cell do not work and how to fix).

When the Factory Tool process completes, generate an event on the Ai and turn off ignition power on the switch. This should cause the Ai to connect to a local wifi network and transfer files.

Once the Ai is confirmed working update AC and set RMA status to "In Factory - Repaired" with relevant repairs for the unit.

Create an RMA packing sheet using "New RMA Shipping Form" on the Support network share. Update the sheet with the repairs needed for the Ai unit.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else! To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

Set the hardware issue in AC

 

==Programming==

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Give camera to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:17:00Z

Taylor: /* Initial Test */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Enter into the RMA Spreadsheet

After footage has been recoevered refresh the firmware on the Ai. (Need to see new errors if SD card/Wifi/Cell do not work and how to fix).

When the Factory Tool process completes, generate an event on the Ai and turn off ignition power on the switch. This should cause the Ai to connect to a local wifi network and transfer files.

Once the Ai is confirmed working update AC and set RMA status to "In Factory - Repaired" with relevant repairs for the unit.

Create an RMA packing sheet using "New RMA Shipping Form" on the Support network share. Update the sheet with the repairs needed for the Ai unit.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

*Note: Unlike previous Idrive X-series cameras, the Ai does not need to be disassembled to connect to factory tool. It will need to be disassembled if there are any internal issues.

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else! To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

Set the hardware issue in AC

 

==Programming==

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Give camera to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:16:52Z

Taylor: /* Receive RMA */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Enter into the RMA Spreadsheet

After footage has been recoevered refresh the firmware on the Ai. (Need to see new errors if SD card/Wifi/Cell do not work and how to fix).

When the Factory Tool process completes, generate an event on the Ai and turn off ignition power on the switch. This should cause the Ai to connect to a local wifi network and transfer files.

Once the Ai is confirmed working update AC and set RMA status to "In Factory - Repaired" with relevant repairs for the unit.

Create an RMA packing sheet using "New RMA Shipping Form" on the Support network share. Update the sheet with the repairs needed for the Ai unit.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

*Note: Unlike previous Idrive X-series cameras, the Ai does not need to be disassembled to connect to factory tool. It will need to be disassembled if there are any internal issues.

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else!

Set the hardware issue in AC

 

==Programming==

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Give camera to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:16:32Z

Taylor: /* Initial Test */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Enter into the RMA Spreadsheet

To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

After footage has been recoevered refresh the firmware on the Ai. (Need to see new errors if SD card/Wifi/Cell do not work and how to fix).

When the Factory Tool process completes, generate an event on the Ai and turn off ignition power on the switch. This should cause the Ai to connect to a local wifi network and transfer files.

Once the Ai is confirmed working update AC and set RMA status to "In Factory - Repaired" with relevant repairs for the unit.

Create an RMA packing sheet using "New RMA Shipping Form" on the Support network share. Update the sheet with the repairs needed for the Ai unit.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

*Note: Unlike previous Idrive X-series cameras, the Ai does not need to be disassembled to connect to factory tool. It will need to be disassembled if there are any internal issues.

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else!

Set the hardware issue in AC

 

==Programming==

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Give camera to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:16:09Z

Taylor: /* Receive RMA */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Enter into the RMA Spreadsheet

To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

After footage has been recoevered refresh the firmware on the Ai. (Need to see new errors if SD card/Wifi/Cell do not work and how to fix).

When the Factory Tool process completes, generate an event on the Ai and turn off ignition power on the switch. This should cause the Ai to connect to a local wifi network and transfer files.

Once the Ai is confirmed working update AC and set RMA status to "In Factory - Repaired" with relevant repairs for the unit.

Create an RMA packing sheet using "New RMA Shipping Form" on the Support network share. Update the sheet with the repairs needed for the Ai unit.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

*Note: Unlike previous Idrive X-series cameras, the Ai does not need to be disassembled to connect to factory tool. It will need to be disassembled if there are any internal issues.

Check the reported issue

Plug in the camera and see if it works

Set the hardware issue in AC

 

==Programming==

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Give camera to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:15:37Z

Taylor: /* Initial Testing: */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Enter into the RMA Spreadsheet

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else!

To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

After footage has been recoevered refresh the firmware on the Ai. (Need to see new errors if SD card/Wifi/Cell do not work and how to fix).

When the Factory Tool process completes, generate an event on the Ai and turn off ignition power on the switch. This should cause the Ai to connect to a local wifi network and transfer files.

Once the Ai is confirmed working update AC and set RMA status to "In Factory - Repaired" with relevant repairs for the unit.

Create an RMA packing sheet using "New RMA Shipping Form" on the Support network share. Update the sheet with the repairs needed for the Ai unit.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

*Note: Unlike previous Idrive X-series cameras, the Ai does not need to be disassembled to connect to factory tool. It will need to be disassembled if there are any internal issues.

Check the reported issue

Plug in the camera and see if it works

Set the hardware issue in AC

 

==Programming==

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Give camera to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:15:24Z

Taylor: /* Initial Test */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Enter into the RMA Spreadsheet

===Initial Testing:===

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else!

To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

After footage has been recoevered refresh the firmware on the Ai. (Need to see new errors if SD card/Wifi/Cell do not work and how to fix).

When the Factory Tool process completes, generate an event on the Ai and turn off ignition power on the switch. This should cause the Ai to connect to a local wifi network and transfer files.

Once the Ai is confirmed working update AC and set RMA status to "In Factory - Repaired" with relevant repairs for the unit.

Create an RMA packing sheet using "New RMA Shipping Form" on the Support network share. Update the sheet with the repairs needed for the Ai unit.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

*Note: Unlike previous Idrive X-series cameras, the Ai does not need to be disassembled to connect to factory tool. It will need to be disassembled if there are any internal issues.

Check the reported issue

Plug in the camera and see if it works

Set the hardware issue in AC

 

==Programming==

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Give camera to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:15:11Z

Taylor: /* Receive RMA */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Enter into the RMA Spreadsheet

===Initial Testing:===

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else!

To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

After footage has been recoevered refresh the firmware on the Ai. (Need to see new errors if SD card/Wifi/Cell do not work and how to fix).

When the Factory Tool process completes, generate an event on the Ai and turn off ignition power on the switch. This should cause the Ai to connect to a local wifi network and transfer files.

Once the Ai is confirmed working update AC and set RMA status to "In Factory - Repaired" with relevant repairs for the unit.

Create an RMA packing sheet using "New RMA Shipping Form" on the Support network share. Update the sheet with the repairs needed for the Ai unit.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

Check the reported issue

Plug in the camera and see if it works

Set the hardware issue in AC

 

==Programming==

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Give camera to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

AI RMA Documentation:AI AI RMA and Programming Process

2020-06-05T00:14:33Z

Taylor: /* Receive RMA */

=AI RMA Process=

==Receive RMA==

When the package arrives RMA department will write how many Ais in the box and the day it arrived.

Enter into the RMA Spreadsheet

===Visual Inspection:===
Check the case for signs of damage and/or tampering.
**Look for missing screws, cracked plastics, etc.
*Cut GPS wires and general damage make a camera “Warranty Damaged” (see [https://admincenter.idriveglobal.com/wiki/index.php?title=RMA_Processing_Policy_and_Procedures#Pricing: Pricing])

===Initial Testing:===
*Note: Unlike previous Idrive X-series cameras, the Ai does not need to be disassembled to connect to factory tool. It will need to be disassembled if there are any internal issues.

Test the camera to verify reported issues.

Determine if the Ai is able to power on using the Idrive Ai Switch Box. If it does not power on, unplug from switch box and disassemble.

Determine if the Ai power connector is physically damaged. If it is make a note for out of warranty repair. Give Ai to person who can solder on a new power connector.

Once repaired, continue with RMA repair. If the unit needs footage pulled from it, do that before anything else!

To pull footage connect Ai to Idrive Ai Switch Box and use a micro USB cable to connect the Ai to your desktop computer. Andriod studio etc etc (will write out more details once I do the processes a few times, refer to Ai Power Loss Events section for now).

After footage has been recoevered refresh the firmware on the Ai. (Need to see new errors if SD card/Wifi/Cell do not work and how to fix).

When the Factory Tool process completes, generate an event on the Ai and turn off ignition power on the switch. This should cause the Ai to connect to a local wifi network and transfer files.

Once the Ai is confirmed working update AC and set RMA status to "In Factory - Repaired" with relevant repairs for the unit.

Create an RMA packing sheet using "New RMA Shipping Form" on the Support network share. Update the sheet with the repairs needed for the Ai unit.

 

==Inspect the AI Camera==

Check general condition

Check the Power connector to see if it is broken (Check key position)

 

==Initial Test==

Check the reported issue

Plug in the camera and see if it works

Set the hardware issue in AC

 

==Programming==

 

==Reassemble==

 

==Final Docs==

Set the hardware issue in AC

Enter into the RMA Spreadsheet

Give camera to shipping

 

==Shipping==

get confirmation of finance for charges (if any)

When shipped set AC RMA Status to "Shipped Back"

Base Station Configuration Guide

2019-09-09T19:51:19Z

Taylor: /* Install Acrobat Reader: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States) Language
**Yes for United States Region
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Security and Maintenance\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*For "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*For "Open new tabs with" select "A blank page"
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

*Note: May fail if other installations are in progress and process will need to be restarted
<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

*On first start-up allow the program to check for updates but don't allow meta-data across network.
<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Teamviewer:=====

*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
Setup for Unattended Access
*Set Password (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Select "I don't want to create an account" and hit Next
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Go to Advanced options and set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in taskbar:=====

*Right-click on Microsoft and Mail apps and remove from taskbar

<br\><br\>
=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-09-09T19:50:25Z

Taylor: /* Install Teamviewer: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States) Language
**Yes for United States Region
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Security and Maintenance\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*For "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*For "Open new tabs with" select "A blank page"
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

*On first start-up allow the program to check for updates but don't allow meta-data across network.
<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Teamviewer:=====

*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
Setup for Unattended Access
*Set Password (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Select "I don't want to create an account" and hit Next
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Go to Advanced options and set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in taskbar:=====

*Right-click on Microsoft and Mail apps and remove from taskbar

<br\><br\>
=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-09-09T19:47:39Z

Taylor: /* Install VLC Media Player: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States) Language
**Yes for United States Region
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Security and Maintenance\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*For "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*For "Open new tabs with" select "A blank page"
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

*On first start-up allow the program to check for updates but don't allow meta-data across network.
<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
Setup for Unattended Access
*Set Password (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Select "I don't want to create an account" and hit Next
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Go to Advanced options and set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in taskbar:=====

*Right-click on Microsoft and Mail apps and remove from taskbar

<br\><br\>
=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-09-09T19:47:06Z

Taylor: /* Set Home Page to idriveglobal.com : */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States) Language
**Yes for United States Region
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Security and Maintenance\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*For "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*For "Open new tabs with" select "A blank page"
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
Setup for Unattended Access
*Set Password (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Select "I don't want to create an account" and hit Next
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Go to Advanced options and set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in taskbar:=====

*Right-click on Microsoft and Mail apps and remove from taskbar

<br\><br\>
=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-09-09T19:36:06Z

Taylor: /* Set User Account Control (UAC): */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States) Language
**Yes for United States Region
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Security and Maintenance\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
Setup for Unattended Access
*Set Password (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Select "I don't want to create an account" and hit Next
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Go to Advanced options and set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in taskbar:=====

*Right-click on Microsoft and Mail apps and remove from taskbar

<br\><br\>
=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Idrive D8 DVR Installation Guide

2019-09-05T17:20:25Z

Taylor: /* Camera Connections */

=Idrive D8 Installation Guide=

 

==Packaging==

'''The DVRs will be programmed for a specific individual vehicle'''. This way when received by the installer the DVR will be set up for the exact vehicle and configuration. The outside of the DVR Box will have the vehicle number on it.

 

::*Camera and Cable Kits will be packed in separate box. (Only the DVR is vehicle specific however the Crane package will be different and marked accordingly)

::*Each '''location''' (not DVR) will receive a Monitor, Extra Hard Drive, Hard drive reader, A few remote controls and sets of keys.

 

==System Components==

 

===Idrive D8 DVR===

::*DVR with SSD & SIM card installed and configured for specific vehicle

::*Security Shield

::*Power Cable and Fuse

::*44Pin Camera Breakout Cable

::*Dual 3G/GPS Antenna

::*Keys

 

===Camera Types===

::*IDRDVRWPRCAMDIN - Waterproof Rear View CAM

::*IDRDVRD4CAM1 - Standard CCD Dome Cam (No Audio)

::*IDR8165CAMBNC - 155 degree view for use with Harsh Cable Kit

 

==Mount the DVR in the vehicle==

[[File:Installed_with_shield.jpg|left|350px|]]

After confirmation that the DVR and cameras are all working install the Security Shield to prevent tampering.

 

==Connections==

'''Before Installations on cranes verify that the existing installed equipment is functioning. Idrive is not responsible for the 4 installed cameras or monitor system on cranes.'''

====Back Panel Diagram====

[[File:stkm_back_panel_diragram.jpg|500px|]]

{| class="wikitable"
|-
!Back Panel Connections ||
|-
|'''1)''' Power input (12-32V) || '''9)''' Panic button, external GPS module connector
|-
|'''2)''' Camera cable input ||'''10)''' Ethernet(RJ45)
|-
|'''3)''' HDMI output ||'''11)''' 6pin CVBS video monitor output
|-
|'''4)''' Alarm input/output ||'''12)''' USB 2.0 input
|-
|'''5)''' GPS Connector ||'''13)''' debug
|-
|'''6)''' Cellular Connector, TX/RX ||'''14)''' HDMI cable fixing hole
|-
|'''7)''' Wifi Connector ||'''15)''' Cellular Diversity Connector, Rx
|-
|'''8)''' Can input/output, External temp.sensor input||
|-
|}

 
[[File:stkm_rear_panel2.jpg|left|500px|]]

 

====Power====

 
=====Power Cable=====

[[File:stkm_pwr_conn_inst.jpg|left|400px|]]

::'''*Red +12volts'''

::'''*Black GROUND'''

::'''*Yellow Ignition'''

Pin 1 : VCC

Pin 2 : VCC

Pin 3 : IGN

Pin 4 : NC

Pin 5 : NC

Pin 6 : GND

Pin 7 : GND

Pin 8 : NC

Pin 9 : NC

'''Fuses are 5 AMP'''

 

=====Power Connections=====

[[File:stkm_pwr_ignition_wiring.jpg|left|600px|]]

 

====Cameras====

=====44 Pin Camera Cable=====

[[File:stkm_44pin_camera_cable.jpg|left|500px|]]

[[File:stkm_44pin_cam_cable_photo.jpg|left|500px|]]

 
 

=====Camera Connections=====

{| class="wikitable"
|-
!Camera Connections || Cam#/Type/Cable ||
|-
|Connector || Side Loader || Chassis Handler || Crane
|-
|AVIN1 || #1 /Dome/ 3m || #1 /Dome/ 3m || #1/Dome/3m
|-
|AVIN2 || #2 /WP/ 5m || #2 /WP/5m || #2/WP/10m
|-
|AVIN3 || #3 /WP/ 5m || #3 /WP/ 5m || #3/WP/10m
|-
|AVIN4 || #4 /WP/ 5m || #4 /WP/ 5m || #4/'''WP Wide Angle BNC''' With Harsh ENV Cable Kit
|-
|AVIN5 || N/A || N/A || #5 /Splitter CH1/ 3m
|-
|AVIN6 || N/A || N/A || #6 /Splitter CH2/ 3m
|-
|AVIN7 || N/A || N/A || #7 /Splitter CH3/ 3m
|-
|AVIN8 || N/A || N/A || #8 /Splitter CH4/ 3m
|-
|}

 

=====Mounting Locations=====

======Side loader Camera Locations & Mounting======

[[File:stkm_cam_conn_loader.jpg|left|500px|]]

::* #1 Dome Cam mounted above and to the Left of driver On screen name: '''CAB'''

::* #2 Waterproof Cam On screen name: '''L-Front'''

::* #3 Waterproof Cam On screen name: '''R-Front'''

::* #4 Waterproof Cam On screen name: '''Rear'''

 

======Crane Camera Locations & Mounting======

[[File:icvd8_cam_conn_crane.jpg|left|500px|]]

::* #1 Dome Cam mounted above and to the Left of driver On screen name: '''CAB'''

::* #2 Waterproof Cam On screen name: '''L-Front'''

::* #3 Waterproof Cam On screen name: '''R-Front'''

::* #4 8165 Cam On screen name: '''Far-Side'''

::* #5 - Existing installed camera On screen name: '''CH5'''

::* #6 - Existing installed camera On screen name: '''CH6'''

::* #7 - Existing installed camera On screen name: '''CH7'''

::* #8 - Existing installed camera On screen name: '''CH8'''

 

====Monitor Cable====

Connect the 12" Male to Male cable to the monitor output on the 44 pin cable (Yellow).

This cable should protrude outside of the security shield so the location manager can plug in the monitor without removing the security shield.

 

====GPS/Cellular Antenna====

[[File:stkm_gps3g_antenna.jpg|left|300px|]]

 

==Functional Test and Sign Off==

::*Connect Monitor to system

::*Power On system

:::*Verify video for all channels is working (4 channels for loaders, up to 8 channels for cranes)

:::*Verify the cameras are upright and pointed at the correct location

:::*Verify GPS

:::*Verify Cellular connection

::*Contact Idrive Support 805-273-4196 to confirm the DVR is registered on the server

Idrive D8 DVR Installation Guide

2019-09-05T17:20:04Z

Taylor: /* Camera Connections */

=Idrive D8 Installation Guide=

 

==Packaging==

'''The DVRs will be programmed for a specific individual vehicle'''. This way when received by the installer the DVR will be set up for the exact vehicle and configuration. The outside of the DVR Box will have the vehicle number on it.

 

::*Camera and Cable Kits will be packed in separate box. (Only the DVR is vehicle specific however the Crane package will be different and marked accordingly)

::*Each '''location''' (not DVR) will receive a Monitor, Extra Hard Drive, Hard drive reader, A few remote controls and sets of keys.

 

==System Components==

 

===Idrive D8 DVR===

::*DVR with SSD & SIM card installed and configured for specific vehicle

::*Security Shield

::*Power Cable and Fuse

::*44Pin Camera Breakout Cable

::*Dual 3G/GPS Antenna

::*Keys

 

===Camera Types===

::*IDRDVRWPRCAMDIN - Waterproof Rear View CAM

::*IDRDVRD4CAM1 - Standard CCD Dome Cam (No Audio)

::*IDR8165CAMBNC - 155 degree view for use with Harsh Cable Kit

 

==Mount the DVR in the vehicle==

[[File:Installed_with_shield.jpg|left|350px|]]

After confirmation that the DVR and cameras are all working install the Security Shield to prevent tampering.

 

==Connections==

'''Before Installations on cranes verify that the existing installed equipment is functioning. Idrive is not responsible for the 4 installed cameras or monitor system on cranes.'''

====Back Panel Diagram====

[[File:stkm_back_panel_diragram.jpg|500px|]]

{| class="wikitable"
|-
!Back Panel Connections ||
|-
|'''1)''' Power input (12-32V) || '''9)''' Panic button, external GPS module connector
|-
|'''2)''' Camera cable input ||'''10)''' Ethernet(RJ45)
|-
|'''3)''' HDMI output ||'''11)''' 6pin CVBS video monitor output
|-
|'''4)''' Alarm input/output ||'''12)''' USB 2.0 input
|-
|'''5)''' GPS Connector ||'''13)''' debug
|-
|'''6)''' Cellular Connector, TX/RX ||'''14)''' HDMI cable fixing hole
|-
|'''7)''' Wifi Connector ||'''15)''' Cellular Diversity Connector, Rx
|-
|'''8)''' Can input/output, External temp.sensor input||
|-
|}

 
[[File:stkm_rear_panel2.jpg|left|500px|]]

 

====Power====

 
=====Power Cable=====

[[File:stkm_pwr_conn_inst.jpg|left|400px|]]

::'''*Red +12volts'''

::'''*Black GROUND'''

::'''*Yellow Ignition'''

Pin 1 : VCC

Pin 2 : VCC

Pin 3 : IGN

Pin 4 : NC

Pin 5 : NC

Pin 6 : GND

Pin 7 : GND

Pin 8 : NC

Pin 9 : NC

'''Fuses are 5 AMP'''

 

=====Power Connections=====

[[File:stkm_pwr_ignition_wiring.jpg|left|600px|]]

 

====Cameras====

=====44 Pin Camera Cable=====

[[File:stkm_44pin_camera_cable.jpg|left|500px|]]

[[File:stkm_44pin_cam_cable_photo.jpg|left|500px|]]

 
 

=====Camera Connections=====

{| class="wikitable"
|-
!Camera Connections || Cam#/Type/Cable ||
|-
|Connector || Side Loader || Chassis Handler || Crane
|-
|AVIN1 || #1 /Dome/ 3m || #1 /Dome/ 3m || #1/Dome/3m
|-
|AVIN2 || #2 /WP/ 5m || #2 /WP/5m || #2/WP/10m
|-
|AVIN3 || #3 /WP/ 5m || #3 /WP/ 5m || #3/WP/10m
|-
|AVIN4 || #4 /WP/ 5m || #4 /WP/ 5m || #4/'''WP Wide Angle BNC''' With Harsh ENV Cable Kit (Cranes Only)
|-
|AVIN5 || N/A || N/A || #5 /Splitter CH1/ 3m
|-
|AVIN6 || N/A || N/A || #6 /Splitter CH2/ 3m
|-
|AVIN7 || N/A || N/A || #7 /Splitter CH3/ 3m
|-
|AVIN8 || N/A || N/A || #8 /Splitter CH4/ 3m
|-
|}

 

=====Mounting Locations=====

======Side loader Camera Locations & Mounting======

[[File:stkm_cam_conn_loader.jpg|left|500px|]]

::* #1 Dome Cam mounted above and to the Left of driver On screen name: '''CAB'''

::* #2 Waterproof Cam On screen name: '''L-Front'''

::* #3 Waterproof Cam On screen name: '''R-Front'''

::* #4 Waterproof Cam On screen name: '''Rear'''

 

======Crane Camera Locations & Mounting======

[[File:icvd8_cam_conn_crane.jpg|left|500px|]]

::* #1 Dome Cam mounted above and to the Left of driver On screen name: '''CAB'''

::* #2 Waterproof Cam On screen name: '''L-Front'''

::* #3 Waterproof Cam On screen name: '''R-Front'''

::* #4 8165 Cam On screen name: '''Far-Side'''

::* #5 - Existing installed camera On screen name: '''CH5'''

::* #6 - Existing installed camera On screen name: '''CH6'''

::* #7 - Existing installed camera On screen name: '''CH7'''

::* #8 - Existing installed camera On screen name: '''CH8'''

 

====Monitor Cable====

Connect the 12" Male to Male cable to the monitor output on the 44 pin cable (Yellow).

This cable should protrude outside of the security shield so the location manager can plug in the monitor without removing the security shield.

 

====GPS/Cellular Antenna====

[[File:stkm_gps3g_antenna.jpg|left|300px|]]

 

==Functional Test and Sign Off==

::*Connect Monitor to system

::*Power On system

:::*Verify video for all channels is working (4 channels for loaders, up to 8 channels for cranes)

:::*Verify the cameras are upright and pointed at the correct location

:::*Verify GPS

:::*Verify Cellular connection

::*Contact Idrive Support 805-273-4196 to confirm the DVR is registered on the server

Base Station Configuration Guide

2019-07-23T21:21:21Z

Taylor: /* Windows 10 Initial Setup: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States) Language
**Yes for United States Region
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
Setup for Unattended Access
*Set Password (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Select "I don't want to create an account" and hit Next
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Go to Advanced options and set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in taskbar:=====

*Right-click on Microsoft and Mail apps and remove from taskbar

<br\><br\>
=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T20:05:43Z

Taylor: /* Install Teamviewer: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
Setup for Unattended Access
*Set Password (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Select "I don't want to create an account" and hit Next
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Go to Advanced options and set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in taskbar:=====

*Right-click on Microsoft and Mail apps and remove from taskbar

<br\><br\>
=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:58:11Z

Taylor: /* Set Home Page to idriveglobal.com : */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in taskbar:=====

*Right-click on Microsoft and Mail apps and remove from taskbar

<br\><br\>
=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:52:15Z

Taylor: /* Software Setup */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in taskbar:=====

*Right-click on Microsoft and Mail apps and remove from taskbar

<br\><br\>
=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:44:08Z

Taylor: /* Software Setup */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in taskbar:=====

*Right-click on Microsoft and Mail apps and remove from taskbar

<br\><br\>
=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:41:45Z

Taylor: /* Disable Dell Digital Delivery Service */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type: Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:41:31Z

Taylor: /* Disable Dell Digital Delivery Service */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Right-click and select properties

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:39:56Z

Taylor: /* Internet Connection: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via USB delivered driver before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:39:12Z

Taylor: /* Software Setup */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Internet Connection
**Verify internet connectivity
**Should be set to automatically get its network addresses (DHCP). This should be good by default.
**Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

*Idrive Wireless Connection
*''A driver for the USB network adapter needs to be installed via Windows Update before this will show up on Micro Base Stations.''
**Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
**Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
**Set up the IP address to 192.168.0.10
**Network mask 255.255.'''0'''.0
**Default Gateway should be blank
**DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:34:40Z

Taylor: /* Pin Services.msc to taskbar: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter needs to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Also Possible to Windows Search Services.msc

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:31:03Z

Taylor: /* Software Setup */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter needs to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:30:14Z

Taylor: /* Idrive Wireless Connection: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter needs to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:29:28Z

Taylor: /* Set the Workgroup to IDRIVE: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

Requires Restart

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:27:56Z

Taylor: /* Set User Account Control (UAC): */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

Also possible to find this option using Windows Search using "User Account Control"
<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:26:10Z

Taylor: /* Show hidden icons in the Taskbar: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Taskbar Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:24:00Z

Taylor: /* Set the Workgroup to IDRIVE: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

Also possible to search "workgroup" and select the "change workgroup" option

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:23:46Z

Taylor: /* Set the Workgroup to IDRIVE: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

also possible to search "workgroup" and select the "change workgroup" option

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:23:07Z

Taylor: /* Disk Partitions/Raid configuration: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:22:27Z

Taylor: /* Windows 10 Initial Setup: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across devices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is probably just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:21:54Z

Taylor: /* Windows 10 Initial Setup: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates. User input not needed
*Accept License Agreement
*Set up Account for an organization
**Join Domain Instead
*Account Information
**Username is idriveadm
**Password is six 1's 111111
**Security Questions
***Select any three security questions (may as well use the first three) and have all answers be "idrive"
*Account settings
**"Do more across dvices with activity history?" NO
**Decline help from digital assistant
**Turn off/say no to All Privacy Settings then Accept
**Skip Support and Protection
***uncheck both boxes then hit Next

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is probably just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:16:18Z

Taylor: /* Windows 10 Initial Setup: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Select Language and Keyboard layout
**Yes for English(United States)
**Yes for United States
**Yes for US Keyboard Layout
**Skip adding a second keyboard option
*Networking
**Windows will automatically configure network options and search for Updates
*Accept License Agreement
**Set the user name to "Idriveadm"
**Set the password to "111111" with hint "six 1's"
*Opt out of everything possible

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is probably just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:11:28Z

Taylor: /* Windows 10 Initial Setup: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
*Change Windows 10 Privacy Settings
**Do not click the big "Use Express Settings" button!
**Click Customize Settings
**Turn every single option off
*System Identification
**Your work owns the computer
**Choose local domain
**Set the user name to "Idriveadm"
**Set the password to "111111" with hint "six 1's"
*Opt out of everything possible

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is probably just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:11:08Z

Taylor: /* Set BIOS AC Recovery, Auto on Time: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

Everything Below Updated 7/23/2019. For Previous Configuration Guide refer to archived file.

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
MIGHT BE OUT OF ORDER
*Change Windows 10 Privacy Settings
**Do not click the big "Use Express Settings" button!
**Click Customize Settings
**Turn every single option off
*System Identification
**Your work owns the computer
**Choose local domain
**Set the user name to "Idriveadm"
**Set the password to "111111" with hint "six 1's"
*Opt out of everything possible

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is probably just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-07-23T19:00:29Z

Taylor: /* Hardware Setup and Documentation */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE3

*'''Service Tag''': F8S2KL1 (example)

*'''Express Service Code (ESC)''': 33182613685 (example)

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G (No longer required)

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
MIGHT BE OUT OF ORDER
*Change Windows 10 Privacy Settings
**Do not click the big "Use Express Settings" button!
**Click Customize Settings
**Turn every single option off
*System Identification
**Your work owns the computer
**Choose local domain
**Set the user name to "Idriveadm"
**Set the password to "111111" with hint "six 1's"
*Opt out of everything possible

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is probably just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Upgrade Hard Drives

2019-07-17T16:47:05Z

Taylor: /* Set the Disk to Non-RAID */

==Move a RAID 1 Volume to Larger Hard Drive ==

Use the following steps to move a RAID 1 volume to larger hard drives. The procedure will not require reinstallation of the operating system and will not compromise the current information on the RAID 1 volume.

====Replace the first Hard Drive====

1. Turn off the system and remove one of the hard drives.

2. Replace it with one of the large hard drives.

3. Turn on the system and boot into Windows*.

====Rebuild the Array with the new large Hard Drive and Small original Drive====

4. Open the Intel® Rapid Storage Technology user interface (Start > All Programs > Intel > Intel® Rapid Storage Technology).

5. Click Rebuild to another disk.

6. Select the newly added hard drive and click Rebuild.

7. Allow the rebuild to complete.

====Set the Disk to Non-RAID====

8. Restart the system and enter the Intel® Rapid Storage Technology option ROM by pressing Ctrl and i when prompted.

New Method (3/19)

https://www.dell.com/support/article/us/en/19/sln295158/how-to-access-the-raid-controller-setup-in-uefi-configured-systems?lang=en

::: Press F12 when rebooting

::: Enter Device Config to select Array

::: Select Delete and press enter

:::Select Yes and press enter

::: Press F4 to Save & Exit , confirm Save

Old Method

::* '''To get Ctrl-I option to show you must change some settings in BIOS'''

::: Press F2 when rebooting

::: turn secure boot off (Secure Boot> Secure Boot Enable ) set to disable

::: Turn Legacy Rom On (General> Advanced Boot Options) set Enable Legacy Option ROMs

::: Save and boot Ctrl-I should now work

9. Click Delete RAID Volume.

'''Note You may see a dialog box warning you of data loss. This warning does not apply to RAID 1; you will still be able to access your data.'''

10. Click Yes to confirm.

11. Click Exit and shut off the system.

====Remove original small Hard drive====

12. Remove the original (smaller) hard drive from the system. This will leave only the new (larger) hard drive, acting as a single hard drive (it is no longer part of a RAID volume).

13. Turn on the system and boot into Windows. You may need to change the hard drive priority in order to boot.

====Resize filesystem on the single large hard drive====

14. From within Windows, use the Windows computer management tools or a third party partitioning software in order to resize the hard drive partition so that it uses the entire capacity of the hard drive.

Note: You will (may) need to remove the two small recovery partitions between C: and the unused space. Use diskpart to do this.

::* CMD run as Administrator

::* Type diskpart

::* Type list disk

::* Type select disk N (number of disk shown in list)

::* Type list partition

::* Type select partition N (number of partition shown in list)

::* Type delete partition override

https://superuser.com/questions/1077372/diskpart-cant-delete-a-partition-without-the-force-protected-parameter-set

====Install second large hard drive====

15. Turn off the system and attach the second large hard drive.

16. Turn on the system and boot into Windows.

====Recreate the Raid 1 array====

17. Open the Intel Rapid Storage Technology user interface and click the Create icon.

18. Follow the prompts to create a new RAID 1 volume. Your data will then be migrated from the single large hard drive to the new RAID 1 volume.

This is the link if you need to save it somewhere else…

http://www.intel.com/content/www/us/en/support/boards-and-kits/000005837.html

 

====Change Legacy boot and Seure Boot back in BIOS====

reboot and hit "F2"

Disable Legacy boot

Enable Secure Boot.

Save changes

Base Station Configuration Guide

2019-06-25T23:36:26Z

Taylor: /* Install Teamviewer: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE2

*'''Service Tag''': F8S2KL1

*'''Express Service Code (ESC)''': 33182613685

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
MIGHT BE OUT OF ORDER
*Change Windows 10 Privacy Settings
**Do not click the big "Use Express Settings" button!
**Click Customize Settings
**Turn every single option off
*System Identification
**Your work owns the computer
**Choose local domain
**Set the user name to "Idriveadm"
**Set the password to "111111" with hint "six 1's"
*Opt out of everything possible

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is probably just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only
*Set Updates to only "Update within this major version" to prevent TV from automatically updating past TV 11

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-06-17T17:26:52Z

Taylor: /* Software Setup */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE2

*'''Service Tag''': F8S2KL1

*'''Express Service Code (ESC)''': 33182613685

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
MIGHT BE OUT OF ORDER
*Change Windows 10 Privacy Settings
**Do not click the big "Use Express Settings" button!
**Click Customize Settings
**Turn every single option off
*System Identification
**Your work owns the computer
**Choose local domain
**Set the user name to "Idriveadm"
**Set the password to "111111" with hint "six 1's"
*Opt out of everything possible

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is probably just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install D4M H-Player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-06-17T17:22:13Z

Taylor: /* Insert the Base Station USB stick: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE2

*'''Service Tag''': F8S2KL1

*'''Express Service Code (ESC)''': 33182613685

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
MIGHT BE OUT OF ORDER
*Change Windows 10 Privacy Settings
**Do not click the big "Use Express Settings" button!
**Click Customize Settings
**Turn every single option off
*System Identification
**Your work owns the computer
**Choose local domain
**Set the user name to "Idriveadm"
**Set the password to "111111" with hint "six 1's"
*Opt out of everything possible

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is probably just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M H-Player]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_D4M_H-Player;_Client_Video_Player_Software_Client_Manual D4M H-Player] on this wiki
<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install ViewPRO and AV player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions
*Delete the shortcut to ViewPRO, but leave the shortcut to AV player

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-06-17T17:19:16Z

Taylor: /* Insert the Base Station USB stick: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE2

*'''Service Tag''': F8S2KL1

*'''Express Service Code (ESC)''': 33182613685

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
MIGHT BE OUT OF ORDER
*Change Windows 10 Privacy Settings
**Do not click the big "Use Express Settings" button!
**Click Customize Settings
**Turn every single option off
*System Identification
**Your work owns the computer
**Choose local domain
**Set the user name to "Idriveadm"
**Set the password to "111111" with hint "six 1's"
*Opt out of everything possible

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is probably just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*<s>[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player]</s> (MDR_Client_V2.29, NO LONGER USED)
*[https://s3.amazonaws.com/wiki-public/images/6/67/HPlayer_WIN_7.11.0.4_20190307.zip Compressed Install Files for the new D4M HPlayer]
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki

<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install ViewPRO and AV player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions
*Delete the shortcut to ViewPRO, but leave the shortcut to AV player

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only

<br\><br\>

=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

<br\><br\>

=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

<br\><br\>

=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

<br\><br\>

=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

<br\><br\>

=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

<br\><br\>

=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

<br\><br\>

==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

<br\><br\>

====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

<br\><br\>

=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

<br\><br\>

=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

<br\><br\>

=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

<br\><br\>

=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

<br\><br\>

=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

<br\><br\>

==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>

Base Station Configuration Guide

2019-05-21T20:44:20Z

Taylor: /* Install Microsoft SQL server 2012: */

==Hardware Setup and Documentation==

Unpack computer and document the following information so it can be tracked in the future. An example Dell system is shown and this information is available from the labels on the computer case. Windows information may or may not be available. Keep written records stapled to Base Station Checklists ([[Media:Base_Station_Checklist_081417.zip|Download]]) for entire shipments at a time.

*'''Model''': Dell Optiplex XE2

*'''Service Tag''': F8S2KL1

*'''Express Service Code (ESC)''': 33182613685

*'''Operating System''': Windows 10 Professional

*'''Windows Code''': CTRB2-38DT4-QGJCK-DHHPH-FHH3G

Plug in, connect all components, and turn on the system. Place stickers by each of the ethernet ports: the stock port should be labeled "Internet Connection" while the auxiliary bay that houses the extra network card (typically on the bottom) should be labeled "Idrive Wireless". The internet feed should be connected to the "Internet Connection" port, not the "Idrive Wireless" port.

<br\><br\>

==Software Setup==

=====Set BIOS AC Recovery, Auto on Time:=====

*Turn the computer on.
*While the computer is booting (immediately after you press the power button), repeatedly tap F2 to enter the BIOS menu
*Navigate to Power Management\AC Recovery
**Set it to Power On
*Navigate to Power Management\Auto On Time
**Set it to 04:00 AM, Every Day
*Apply and Exit

<br\><br\>

=====Windows 10 Initial Setup:=====
MIGHT BE OUT OF ORDER
*Change Windows 10 Privacy Settings
**Do not click the big "Use Express Settings" button!
**Click Customize Settings
**Turn every single option off
*System Identification
**Your work owns the computer
**Choose local domain
**Set the user name to "Idriveadm"
**Set the password to "111111" with hint "six 1's"
*Opt out of everything possible

<br\><br\>

=====Show hidden icons in the Taskbar:=====

*Right click on the taskbar in the bottom right, select Settings
*Click "Select which icons appear on the taskbar"
*Turn on "Always show all icons in the notification area"

<br\><br\>

=====Disk Partitions/Raid configuration:=====
Taskbar

*Check to make sure the RAID 1 set is working. Intel raid manager icon in lower right corner should have a green check mark

<br\><br\>

''The next few items take are found in the Control Panel. The easiest way to find this in Windows 10 is probably just to run a search using the bar in the bottom left of the screen.''

=====Set User Account Control (UAC):=====
Control Panel\System and Security\Action Center\Change User Account Control

*Set track to “Never Notify” (This is so the Idrive Transfer Tool will automatically start)

<br\><br\>

=====Set the Workgroup to IDRIVE:=====
Control Panel\System and Security\System\Advanced System Settings\Computer Name\Change...

<br\><br\>

=====Set Power Plan Setting:=====
Control Panel\System and Security\Power Options

*Verify the Dell plan is selected, go to Change Plan Settings and click the "Put the Computer to Sleep" dropdown, select "Never"

<br\><br\>

=====Internet Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*Verify internet connectivity
*Should be set to automatically get its network addresses (DHCP). This should be good by default.
*Right-click and rename the connection “Internet Connection” (There should be two connections, one connected and one unplugged. This step is for the connected one.)

<br\><br\>

=====Idrive Wireless Connection:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

*''A driver for the USB network adapter might need to be installed via Windows Update before this will show up on Micro Base Stations.''
*Right-click and rename the connection “Idrive Wireless Connection” (There should be two connections, one connected and one unplugged. This step is for the unplugged one.)
*Right-click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)”, select properties
*Set up the IP address to 192.168.0.10
*Network mask 255.255.'''0'''.0
*Default Gateway should be blank
*DNS servers should be blank and NOT automatic

<br\><br\>

=====Set Network Order:=====
Control Panel\Network and Internet\Network and Sharing Center\Change Adapter Settings

''This setting was removed in Windows 10''
*Ensure that the Internet Connection network and not the Idrive Wireless Connection network is accessed for the internet.
*Press ALT to make the advanced tab at the top appear
*Select Advanced Settings
*In the connections window use the arrows to ensure that Internet Connection is on top and the Idrive Wireless Connection is second, click OK

<br\><br\>

=====Pin Services.msc to taskbar:=====

Control Panel\System and Security\Administrative Tools\Sevices

Right click and select Pin to Taskbar

<br\><br\>

=====Disable Dell Digital Delivery Service=====

Click on the services Icon on the Taskbar

Right Click on Dell Digital Delivery Service

Stop the Service

Startup type :Disabled

<br\><br\>

=====Insert the Base Station USB stick:=====
Copy all files to the desktop, then safely eject and remove. The following files should be on the USB stick:

*[[Media:Cert.zip|idrive.cert]]
*[https://s3.amazonaws.com/wiki-public/images/c/c2/Winbox.zip winbox.exe]
*[[Media:Logo-1-registered.zip|Logo 1 (registered).png]]
* (Microsoft SQL 2012)
*[https://s3.amazonaws.com/wiki-public/images/d/d0/Idrive_server_3_6_6_live.zip Compressed Install Files for the latest Idrive Control Center] (Idrive_server_3_6_6_live as of 12/13/18)
*[https://s3.amazonaws.com/wiki-public/images/d/d6/MDR_Client_V2.29.zip Compressed Install Files for ViewPRO and AV player] (MDR_Client_V2.29)
*PDF of [http://wiki.idriveglobal.com/index.php?title=Idrive_Base_Station_Installation_Guide Idrive Base Station Installation Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_Control_Center_3.0_User%E2%80%99s_Guide Idrive Control Center 3.0 User’s Guide] on this wiki
*PDF of [https://admincenter.idriveglobal.com/wiki/index.php?title=Idrive_X2V2_Installation_and_Operation_Guide Idrive X2V2 Installation and Operation Guide] on this wiki

<br\><br\>

=====Move winbox.exe to C:\=====

<br\><br\>

=====Install ViewPRO and AV player:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Defaults for all questions
*Delete the shortcut to ViewPRO, but leave the shortcut to AV player

<br\><br\>

=====Install Microsoft SQL server 2012:=====
Run the install file from folder you copied from the USB, you do not have to extract.

*Click on “New Installation”
*Defaults for all questions EXCEPT for “Database Engine Configuration”. Set it to “Mixed Mode” and idrive2# for the password.
*Default SQL server admin username is "sa" (used for deleting an SQL database)

<br\><br\>

=====Set Idrive Logo as Background:=====

*Right-click Logo 1.png and select "Set as Background"

<br\><br\>

=====Set Idrive Logo as Screensaver:=====

*Move Logo 1.png to the pictures library (File Explorer\Pictures)
*Delete the Sample/Saved Pictures folders
*Right-click the desktop
*Select Personalize
*Go to the Lock Screen tab
*Go to Screen saver settings
*In the dropdown, select Photos
*Apply and Save

<br\><br\>

=====Set Idrive Logo as Account Picture:=====

*Search for "account pic"
*Browse...
*Find and select Logo 1.png

<br\><br\>

=====Set Home Page to <nowiki>idriveglobal.com</nowiki> :=====

*Launch Microsoft Edge
*Click the three dots in the top right and select Settings
*Under "Open Microsoft Edge with" enter http://www.idriveglobal.com/#/
*Go to View advanced settings
*Turn on the Home button and set the home page to http://www.idriveglobal.com/#/
*Set Home page to [http://www.idriveglobal.com/#/ http://www.idriveglobal.com/#/]

<br\><br\>

=====Install Acrobat Reader:=====

*This may or may not be preinstalled, check first.
*[http://get.adobe.com/reader http://get.adobe.com/reader]
*Uncheck install google toolbar/chrome etc.
*Click Download
*Save to the desktop and run as administrator

<br\><br\>

=====Install VLC Media Player:=====

*[http://www.videolan.org/vlc/index.html http://www.videolan.org/vlc/index.html]
*Click Download
*Save to Desktop
*Right-click and run the installer as administrator
*Defaults for all questions

<br\><br\>

=====Install Microsoft Security Essentials: (Windows 7 Only)=====

*[http://www.microsoft.com/Security_Essentials http://www.microsoft.com/Security_Essentials]
*Click Download
*Select Run
*Let it update and scan.
*Go to settings
*Set to full scan, Sunday @ 1AM, uncheck last two boxes

<br\><br\>

=====Install Teamviewer:=====

*[https://www.teamviewer.com/en/download/previous-versions/ https://www.teamviewer.com/en/download/previous-versions/]
*Download latest version 11.X
*Save to Desktop
*Right-click and run the installer as administrator
*Select checkboxes for Install For Remote Connection and Personal/Non-Commercial Use
*Accept license agreement
*Select Start Automatically with Windows (might be default now)
*Create a strong password and confirm it (format #Idr79p for example, and keep it to be entered in the Idrive Admin Center)
*Record the ID number that pops up
*The application will launch
*Go to Extras\Options\Security
*Set Windows logon to Allowed for administrators only

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=====Setup Windows Media Player:=====

*Click Start, search for "windows media player", and open Windows Media Player
*Complete default/recommended setup

<br\><br\>

=====Install Dell Updates:=====

*Click start and search "upd" to find Dell Command Update
*Setup with the recommended settings
*Leave the computer on overnight and updates should install automatically

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=====Restart Computer=====

<br\><br\>

=====Install Windows Updates:=====

*Leave the computer on overnight and updates should install automatically

* Force Windows 10 Creator Update by:

CMD (as Administrator) wuauclt.exe /updatenow

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=====Unpin apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click and select unpin to all apps which might pose a distraction
*The only apps that you really should leave are Microsoft Edge and any Dell support apps

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=====Uninstall Game apps in start menu:=====

Do this after Windows Update which installs new apps that should be removed

*Click the Windows icon in the bottom left
*Right click app and select uninstall, uninstall all apps which might pose a distraction

Examples: Bubble, Candy Crush, March of, Solitaire, Minecraft, Etc.

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=====Turn off Suggested Apps:=====

Settings > Personalization > Start > Occasionally show suggested to Off

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=====Set "Warn me before Installing Apps":=====

Type "Settings" in search and click it

*Installing apps select Warn me before...

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==='''Specific to Customer'''===

====Wireless Infrastructure====

Base station orders are usually paired with access points (APs). An AP provides the wireless infrastructure that allows X series cameras to communicate with the base station via WiFi. An AP includes one of each of the following:
*RB Groove unit
*35' FTP (foiled twisted pair) Cable
*15V PoE (power over ethernet) Adapter

The sales item "Base station with wireless infrastructure" that you might see on a quote includes 1 base station computer and 1 AP. Any additional APs required for an order will have their own line item. Please see the corresponding [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki page] for basic RB Groove configuration.

====='''IMPORTANT:''' Multiple APs=====

By default, an RB Groove unit will be programmed to communicate with the IP Address 192.168.0.7. '''If more than one AP will be present at a single location, each Groove will need a unique IP Address in the range 192.168.0.XXX.''' Typically we iterate up from -0.7 with -0.8, -0.9, etc. Please note that -0.1 and -0.2 are very common (and probably exist already in the customer's wireless infrastructure) and should not be used unless requested.

Changing the IP of a Groove is done through the Winbox application. See the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration RB Groove Configuration page] for setup info.
*Login to the AP via Winbox and navigate to IP\Addresses
*Simply edit 192.168.0.7 to the desired address, save, and exit
*Reconnect with the new IP to test.

=====Country Code=====
If an AP is to be exported to a foreign country, you will need to change the frequency list of the RB Groove. Please see the corresponding section of the [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration wiki guide] for RB Groove configuration.

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====More Setup====

=====Add New Location to Admin Center:=====
If the base station is intended for a new location for an existing customer, skip the first set of bullets. If the customer is new to us, you may need to activate the customer via the sales section of the AC.

*Open AC, click the "Sales" tab at the top of the page.

*Search for the customer name. This will search through all documented prospects, leads, etc.

*Find their page and scroll down. Click "Make Client Operational".

This adds the customer to the support section of the AC. From here,

*Click the "Support" tab at the top of the AC.

*Search for the customer

*On the left side of the customer page, click the button labeled "Add location & product key".

*Name the location and set the Region Group Host (right hand side) to "us-east-1". Click "Add location and create product key". Set Status to Hidden Until SYNC. Click GPS location self populate

**NOTE: Any info entered into a location can be edited later, but only tier 2 support can delete locations.

*Notify tier 2 support ( tier2support@idriveglobal.com )about the new location.

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=====Update Location in Admin Center:=====

*You will need 1 RB Groove unit from stock per access point (AP) listed on the quote.
**Please note that a "Base Station with Wireless Infrastructure" item includes 1 AP.
*Find the customer in Admin Center
*Click Edit Location
*In the comments box, enter the computer Service Tag, ESC, and RB Groove MACs.
**Please label accordingly and place a space after each new line.
**If there are multiple access points please separate each set of RB Groove MAC addresses by IP address.
*In the Remote Access fields, enter the Teamviewer ID and password

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=====Notify Tier2 Support:=====

*Send an email to Tier2support@idriveglobal.com
*Ask them to manually add the new client in AC to the CRON that calculates the clients scores on Global Center

<br\><br\>

=====Set Customer’s Time Zone:=====

*Right click the clock in the bottom right
*Select Change date and time settings...
*Select Change time zone...
*Use the drop down to select the appropriate option

<br\><br\>

=====Add Client to Partner List in Teamviewer:=====

*Open Teamviewer
*Log in on the right side panel, as of 1/24/2018 the RMA Dept. login info is
**Email: taylor@idriveglobal.com
**Password: idrive2#rma
*Click the drop down that has the icon of a person with a plus sign
*Select Add remote computer
*Enter in the Teamviewer ID and password specific to the base station you are working with
*Set Alias to <Customer Name - Location Name>
*Select Pending Activation in the Group drop down

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=====Install Idrive Control Center:=====
Run the install file from the folder you copied from the USB, you do not have to extract.

*Before this can be run to conclusion you will require a Validation Serial Number (License). This is generated in the Idrive Admin Center.
*Find the new location in the Admin Center
*Enter the license number when prompted

======Ensure Maps Setting is Google:======

*Open Control Center and log in
**Email: support@idrive.pro
**Password: idrive2#

'''Do not accept the Idrive license agreement'''

*Click "Settings" in the top right
*Navigate to "Idrive Settings" on the right
*Find the "Map Settings" tab and verify the checkbox for Google Maps and not Bing Maps

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=====Create a Shipping Form:=====
Download template [[Media:New_Base_Station_Shipping_Form.zip|here]].

*Enter the customer name and address under Ship To
*Enter contact name and email under Customer Contact and Account
*Adjust shipped items appropriately, default is one base station and one access point
*Enter computer information and RB Groove MACs (if applicable) in the box at the bottom
*Save at \\IDR1\Users\Idrive_support\Support\Shipping\Base Stations with name <Customer Name - Location Name>
*Print 2 copies for the shipping dept.
*Print a PDF copy and email it to finance

<br\><br\>

=====Transfer Ownership of the System to the Customer:=====

*[http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml http://support.dell.com/support/topics/global.aspx/support/change_order/exception_tag_transfer?&~ck=anavml]
*Enter all required information. Info can be found in the admin center or invoice.
*NOTE: Previous owner information is Company Name - IDRIVE INC, Zip Code - 93111

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=====Allow Teamviewer and Control Center through Windows Firewall:=====

*Click Start and search for "firewall" to find Allow a program through Windows Firewall
*You may have to click Change Settings at the top
*Make sure that both boxes are checked for the 2 Teamviewer programs
*Make sure that both boxes are checked for the 3 Idrive Control Center programs
*Click Allow another program
*Click Browse...
*Direct to C:\Program Files (x86)\idrive
*Select the idriveControlCenter '''application'''
*Allow it from the list and check both boxes for it

<br\><br\>

=====Empty Recycle Bin, Shutdown, Disconnect, and Repackage the Computer:=====

*Make sure access points and additional hardware are with or in the box. The contents of the box should match the packing slip and quote for the order.
**Typically, a standard base station will come with the materials listed on the shipping form template. This includes one of each of the following:
***Dell Base Station with Software
***21.5" Dell Monitor (Shipping keeps these separate)
***RB Groove Access Point w/ Maxxwave Antenna
***8GB Flash Drive
***24V Ubiquity POE Adapter
***35' FTP Cable
***5' CAT5E Cable
*Print the Idrive Base Station Installation Guide and place it inside the box
*Print the Client Weekly Maintenance Routine and place it inside the box
*Both can be found on this wiki under Customer Guides
*Label all boxes with the customer and location names as well as the RB Groove boxes with IP addresses
*Give all materials to shipping

<br\><br\>

=='''WiFi Equipment Setup'''==

<br\><br\>

==='''MikroTik Groove Setup'''===

Use the default configuration files for configuration.

'''Detailed configuration instructions are available''' [https://admincenter.idriveglobal.com/wiki/index.php?title=RB_Groove_Configuration Here]

<br\><br\>

==='''BulletHP2 Setup'''===

<br\><br\>

====connections====

Attach the Antenna to the Bullet prior to powering on the unit!

The Ubiquity BulletHP2 is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

Verify there are lights on the unit.

<br\><br\>

====Network connectivity====

The factory default IP address for the Bullet is 192.168.1.20 . The idrive wireless connection interface subnet must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Wireless Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

configuration

Launch internet explorer and enter the address http://192.168.1.20

Login as ubnt with a password of ubnt

Network Tab

Network> Network Mode: Bridge

Network> Bridge IP Address: Static

Network>Set the IP address to 192.168.0.1

Network>Set the network Mask to 255.255.'''0'''.0

Network>Set the Default Gateway to 192.168.0.1

Network>Set The Primary DNS Server to 192.168.0.1

Network> Auto IP Aliasing unchecked

Click Change

Click Apply Changes

Change Idrive Wireless Connection settings back:

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''0'''.10

Launch internet explorer and enter the address http://192.168.0.1

Login as ubnt with a password of ubnt

Wireless> Wireless Mode: Access Point

Wireless> SSID: bwifi (these are case sensitive)

Wireless> check Hide SSID

Wireless> Country Code: (Default is USA)

Wireless >IEEE 802.11 Mode: G mode Only

Wireless> Channel Width: 20Mhz

Wireless> Channel Shifting: Disabled

Wireless> Output Power: 20DBM

Wireless> Antenna Gain: 9dB

Click Change

Click Apply Changes

System> Administrator Username: admin

System Password : idrive#

Click Change

Click Apply Changes

Log back into the Ubiquity Bullet with the new password

Test download from a unit.

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==='''NanoStation 2 Setup'''===

<br\><br\>

====connections====

The NanoStation is receives its power over the shielded ethernet cable (POE).

Plug a regular cat5 cable from the ”Idrive Wireless Connection” network port of the computer into the Lan port of the POE injector.

Plug the “FTP” (Foil Wrapped Twisted Pair) cable from the POE port of the Power injector to the NanoStation.

Plug in the POE adaptor into a wall outlet.

<br\><br\>

====connectivity====

The factory default IP address for the NanoStation2 is 192.168.1.20 . The idrive wireless connection interface settings must be changed to for the initial configuration of the NanoStation

Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings, Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

Set up the IP address to 192.168.'''1'''.10

When Windows 7 detects the new network (wireless router) it will ask for the network type. Chose “Public”

<nowiki>*If configuring a Nanostation2 that has been returned in a demo kit, reset the device by holding down the reset button for ~10 seconds, before adjusting Idrive connection properties*</nowiki>

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

At initial login:
:*Select Country : United States

:*Select Language : English

:*Check box to agree to terms

Click Login

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to 192.168.0.1

*Network>Set the network Mask to 255.255.'''0'''.0

*Network>Set the Default Gateway to 192.168.0.1

*Network>Set The Primary DNS Server to 192.168.0.1

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode: Access Point

*Wireless> ESSID: bwifi (these are case sensitive)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: G only

*Wireless> Output Power: 26DBM, check “Obey Regulatory Power”

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log out and then back in back into the router with the new user / password to verify

Test download from a unit.

<br\><br\>

==='''NanoStation M5 Wireless Bridge Setup'''===

The NanoStation'''M5''' (NS5)is functionally similar to the NanoStation'''2''' (NS2) but works in the 5.8GHz frequency range (802.11a) where as the NS2 works in the 2.4GHz range. Usually there are fewer nodes in the 5.8GHz range so it is implied that better stronger connections can be created using the 5.8GHz spectrum. This configuration is for creating a wireless bridge where on NS5 connects to a remote NS5 wirelessly when a wired connection cannot be used.

If you are using this setup you will be configuring 2 NS5 devices as a Pair.

<br\><br\>

====connections====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connections_2 NanoStation2]

<br\><br\>

====connectivity====

Same as [https://admincenter.idriveglobal.com/wiki/index.php?title=Base_Station_Configuration_Guide#connectivity NanoStation2]

<br\><br\>

====configuration====

Launch internet explorer and enter the address http://192.168.1.20

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

'''Network Tab'''

*Network> Network Mode: Bridge

*Network> Bridge IP Address: Static

*Network>Set the IP address to (unless the site specific plan calls for something else):

::* 192.168.0.1 (for Base Station side of the Bridge)

::* 192.168.0.2 (for Far end of the Bridge where downloads occur)

*Network>Set the network Mask to 255.255.'''0'''.0 (for Both ends of the Bridge)

*Network>Set the Default Gateway to 192.168.0.1 (for Both ends of the Bridge)

*Network> Primary DNS Server: Leave Blank

Click Change

Click Apply Changes

<br\><br\>

'''Change the Network Adapter settings for Idrive Wireless Connection back:'''

*Start>Control Panel>Network and Internet>Network and Sharing Center>Change adaptor settings,

*Right Click on the Idrive Connection and select properties, select “Internet Protocol Version 4(TCP/IPv4)” ,select properties

*Set up the IP address to 192.168.'''0'''.10

*Save the settings

<br\><br\>

Launch internet explorer and enter the address http://192.168.0.1

Login as '''ubnt''' with a password of '''ubnt'''

<br\><br\>

====Wireless Tab====

*Wireless> Wireless Mode:

::* Access Point(for Base Station side of the Bridge)

::* Station (for Far end of the Bridge where downloads occur)

*Wireless> WDS: Check Enable

*Wireless> SSID: idrv (these are case sensitive)

*Wireless> Hide SSID: check this box

*Wireless> Lock to AP MAC:

::* No Setting(for Base Station side of the Bridge)

::* MAC address for AP end of the bridge (for Far end of the Bridge where downloads occur)(this can be viewed under the Main Tab or on the box)

*Wireless> Country Code: (Default is USA)

*Wireless> IEEE 802.11 Mode: A/N Mixed

*Wireless> Output Power: 17DBM, check “Obey Regulatory Power” (not allowed?)

*Wireless> 20Mhz width

*Wireless> No Channel Switching

Click Change

Click Apply Changes

<br\><br\>

====System Tab====

*System> Administrator Username: '''admin'''

*System>Change Password (click on the small key next to Admin User Name)

::*Current password: ubnt

::*System Password : '''idrive#'''

::*Confirm password : '''idrive#'''

*System>Set the Time Zone (if known, If not set it to US/East Coast)

Click Change

Click Apply Changes

Log back into the router with the new password

Test download from a unit.

<br\><br\>